Top 50 Customer Relationship Management - Late Stage

The startup provides customer relationship management (CRM) systems and analytics tools that enable retail and major brands to enhance customer engagement and retention. By offering market research services, the company helps businesses gain insights into customer behavior, improving satisfaction and loyalty.

The startup offers a customer relationship management platform that integrates with major ERPs and e-commerce systems via WeblinkAPI to provide targeted discounts to customers. This approach enables retailers to enhance profitability by increasing sales volume and effectively managing fixed costs.

The startup offers an artificial intelligence-native platform that integrates data analytics and machine learning to enhance product development and customer service. Its developer-centric customer relationship management software enables teams to efficiently build and support products, significantly increasing productivity for clients.

Creatio provides a no-code platform that automates customer relationship management (CRM) and enterprise workflows using visual design tools and native AI capabilities. This solution enables businesses to streamline operations and enhance customer engagement without requiring extensive coding knowledge.

Attio is a customizable CRM platform that integrates data from various sources, automates complex workflows, and provides real-time reporting to enhance sales engagement and operational efficiency. It addresses the challenge of fragmented customer relationship management by offering a unified system that adapts to specific business models and scales with organizational growth.

GetCourse is a cloud-based platform that integrates learning management systems (LMS), customer relationship management (CRM), and payment processing to facilitate the creation and sale of online courses and training programs. It addresses the need for a unified solution that streamlines course management, marketing, and payment collection, enabling educators to efficiently engage with students and optimize revenue generation.

SevenRooms is a guest experience and retention platform that utilizes a unified CRM and automated marketing tools to enhance guest personalization and operational efficiency in the hospitality industry. By consolidating guest data and streamlining reservation management, it helps restaurants increase revenue and foster customer loyalty.

Zeta provides technology and marketing services that utilize data analytics and customer relationship management tools to enhance customer acquisition and retention strategies. By optimizing engagement through targeted campaigns, Zeta helps brands improve customer loyalty and increase lifetime value.

Zenoti provides cloud-based management software tailored for the spa and salon industries, enabling streamlined appointment scheduling, inventory management, and customer relationship management. This platform enhances operational efficiency and improves client engagement, addressing the challenges of manual processes and fragmented systems in service-based businesses.

Kustomer is an omnichannel CRM platform that integrates AI agents to automate customer service interactions across various channels, including voice, chat, and email. This technology enables businesses to efficiently handle inquiries, reduce response times, and enhance customer satisfaction while maintaining a single pricing model based on conversation volume.

The startup offers a co-sell management platform that enables ecosystem leaders to collaborate with strategic partners on sales deals and manage shared pipelines through integrated CRM functionalities. This solution enhances revenue growth by facilitating co-sell referrals and providing real-time performance tracking on a live dashboard, streamlining joint marketing efforts.

The startup develops a contact center technology platform that enhances customer experience management for retail, finance, and telecom sectors. By optimizing business-to-customer communication, the platform enables clients to effectively implement digital transformations and improve service efficiency.

Marigold provides AI-powered relationship marketing solutions that utilize zero-party data to enhance customer acquisition, engagement, and loyalty. By enabling brands to understand and communicate effectively with their audiences, Marigold helps businesses maximize customer lifetime value and reduce churn.

People.ai is an AI platform that automates the capture of sales activities and enriches CRM data to provide revenue teams with actionable insights. By eliminating data silos and enhancing visibility into customer interactions, it enables sellers to improve engagement and close deals more efficiently.

The startup offers a fundraising platform that enables organizations to efficiently raise funds while minimizing costs through data-driven insights and free CRM tools. By providing features for tracking progress and engaging supporters with personalized communications, the platform enhances donor relationships and drives growth for various causes.

JobNimbus is a CRM and project management platform specifically designed for roofing and construction professionals, enabling them to manage customer contacts, job statuses, and payments in one application. The software enhances operational efficiency by automating workflows and providing real-time visibility into project progress, helping contractors reduce administrative burdens and improve team communication.

CleverTap offers an all-in-one customer engagement platform that utilizes AI-driven analytics to create personalized experiences across customer lifecycles, enabling businesses to optimize retention and maximize customer lifetime value. The platform integrates data from various sources to provide real-time insights, allowing brands to tailor interactions and improve decision-making for enhanced customer loyalty.

The startup offers a buying signals platform that utilizes data analytics to identify and prioritize potential customer engagement opportunities for sales and marketing teams. This technology enhances lead conversion rates by providing actionable insights into buyer intent, enabling businesses to focus their efforts on high-potential prospects.

Squire is a booking and payment platform designed specifically for barbers, enabling them to manage appointments, client relationships, and financial transactions efficiently. The platform addresses the challenges of client retention and revenue growth by streamlining operations and reducing no-shows, resulting in a 29% increase in revenue for its users.

Brevo provides a single platform that unifies email, SMS, WhatsApp, push, and web‑chat messaging with CRM, sales pipeline tools, and marketing automation. The AI‑enhanced interface offers template‑based campaign creation, automated audience segmentation, and a universal inbox for handling all customer conversations, eliminating the need for separate tools.

The startup offers an automated personal assistant software that manages appointments, bookings, and payments for beauty professionals and freelancers. By streamlining client management and providing analytics, the software enhances client engagement and marketing efforts, enabling users to efficiently grow their businesses.

CleverTap is an all‑in‑one customer engagement platform that consolidates real‑time behavioral data from mobile, web, and third‑party sources into unified user profiles. It enables product, growth, and marketing teams to create hyper‑personalized, omnichannel campaigns—push, email, SMS, WhatsApp, in‑app, and web—using AI‑driven predictive segmentation, automated journey optimization, and built‑in analytics to boost retention and lifetime value.

Flipdish provides an AI‑enhanced, all‑in‑one platform for restaurants that combines a branded, SEO‑friendly website and mobile app for direct online ordering with a unified point‑of‑sale, kitchen display, inventory, and staff management system. The solution also includes built‑in loyalty, automated personalized marketing, intelligent upsell suggestions, and seamless integration with third‑party delivery partners, giving operators real‑time data and analytics to improve margins and customer relationships.

Lusha is a cloud‑based platform that provides verified B2B contact and company data, including emails, phone numbers, firmographics, and real‑time buying signals. It lets sales and marketing teams enrich CRM records, build dynamic prospect lists, and automate workflows through APIs, webhooks, and pre‑built integrations, while a browser extension surfaces contact details directly on sites like LinkedIn for one‑click export.

Tome is an AI assistant that automates account research, meeting preparation, and follow-up processes for enterprise sales teams by training custom language models on a company's sales methodology and CRM data. This technology enables sales representatives to engage more effectively with key decision-makers, streamline their outreach, and optimize their sales playbook for faster deal closures.

Chapter provides a specialized CRM for educational consultants working with K‑12 and college admissions families. It centralizes school data, recommendations, family communications, and document collection, allowing consultants to create one‑click presentation decks and customize onboarding screens. The platform pulls information from federal and state education databases, supporting over 126,000 schools and colleges.

The startup offers an end-to-end customer analytics platform that employs artificial intelligence to analyze and visualize both structured and unstructured data in real-time. This technology provides actionable insights that help enterprises enhance marketing strategies, increase revenue, and reduce customer churn.

Dooly provides an AI‑powered sales enablement platform that transcribes sales calls in real time, auto‑populates CRM fields, and generates structured meeting summaries. The tool integrates directly with major CRMs to eliminate manual data entry, offering collaborative dashboards and one‑click deal updates so B2B sales teams can focus on selling rather than administrative tasks.

Toast offers a cloud‑native platform that unifies point‑of‑sale, back‑of‑house operations, guest relationship management, and digital storefronts for restaurants and retail merchants. The system includes proprietary hardware with offline fallback, integrated payment processing, and AI‑driven analytics for inventory, labor and sales optimization, plus multi‑location management tools under a single subscription.

Respond.io is a customer conversation management platform that centralizes lead capture and chat automation across various channels, including social media and websites. It enables enterprise businesses to enhance their sales processes by providing real-time insights and AI-driven tools for effective customer engagement and conversion.

Virtuous provides an AI-powered, enterprise-grade Responsive Fundraising Platform tailored for nonprofits. This platform integrates CRM, fundraising automation, marketing tools, and analytics to help organizations build deeper donor relationships at scale. The suite enables teams to save time on manual processes while delivering personalized donor engagement and driving increased giving.

Planhat is a customer platform that consolidates and analyzes data from various sources to enhance customer engagement and retention across sales, service, and success teams. By providing a unified control center, it enables organizations to streamline operations and make data-driven decisions, ultimately improving customer lifetime value.

Odoo provides an open‑source, modular ERP platform that consolidates CRM, sales, accounting, inventory, manufacturing, HR, website building, and e‑commerce into a single cloud‑based system. Users can install and integrate over 50 business apps with one click, leveraging AI‑driven automation and real‑time data synchronization to reduce manual entry and improve visibility. The subscription model charges per app, with a free tier for the first app, offering an affordable, scalable solution for small and mid‑size enterprises.

The startup offers a hospitality management platform that enables restaurants to efficiently manage reservations and maintain a customer database. By facilitating last-minute cancellations, the platform helps reduce no-shows, optimize table turnover, and enhance customer loyalty.

Siro provides a mobile app that records and transcribes in‑person sales conversations, then uses AI to deliver live “Halftime” coaching and automatically generate notes, outcome labels, and follow‑up tasks. The data is pushed to CRMs or other tools via webhooks and visualized in real‑time dashboards, giving sales leaders actionable insights to coach reps and improve field sales performance.

Sprinklr offers an AI‑native Unified Customer Experience Management (CXM) platform that consolidates social, service, marketing, and commerce interactions into a single interface. Its four integrated suites—Service, Social, Insights, and Marketing—provide real‑time consumer intelligence, omnichannel routing, AI‑assisted agent tools, and unified analytics to help large enterprises deliver consistent, data‑driven experiences across all digital touchpoints.

The startup operates a cloud-based corporate sales support database that utilizes artificial intelligence to aggregate and analyze global sales data. This platform enables clients to efficiently identify and target prospective customers, enhancing the effectiveness of their sales operations.

Stella Automotive AI provides a customer engagement platform that utilizes artificial intelligence to manage inbound communications for automotive dealerships. By automating call handling and service bookings, it enhances operational efficiency and improves customer satisfaction while integrating seamlessly with existing dealership software.

The startup offers a marketing automation platform tailored for automotive manufacturers, providing tools for customer behavior analysis, campaign management, and performance reporting. This enables OEMs, dealership groups, and individual dealers to enhance revenue and foster brand loyalty through targeted omnichannel marketing strategies.

Gupshup provides a conversational messaging platform that enables businesses to engage customers through AI-driven interactions across over 30 messaging channels. By automating customer support, marketing, and sales processes, Gupshup helps companies enhance customer experience and drive revenue growth while managing over 10 billion messages monthly.

Maast provides a money-as-a-service platform that integrates payment processing, banking services, and loan offerings directly into software applications. This solution enables businesses to enhance customer relationships and create new revenue streams while minimizing the complexities of compliance and operational management.

Dialpad provides a cloud‑native platform that consolidates voice, video, messaging and contact‑center functions into a single application. The service uses AI to transcribe calls in real time, generate summaries and actionable insights, and automate routine workflows such as scheduling and refunds across multiple channels. Integrated CRM connectors, AI coaching tools and enterprise‑grade security enable mid‑size to large organizations to streamline communications and improve agent productivity.

Snackpass is a mobile order pickup platform that integrates point-of-sale systems with customer loyalty programs, enabling restaurants to streamline operations and enhance customer engagement. By consolidating ordering, payment, and rewards into a single interface, Snackpass helps local eateries increase efficiency and drive repeat business.

Orum is an AI-powered live conversation platform that automates outbound dialing and data entry, enabling sales teams to increase call volume and connect with more prospects efficiently. By providing tools for coaching and analytics, Orum enhances sales productivity and helps teams build stronger relationships, ultimately driving revenue growth.

Clari provides an AI‑driven Revenue Orchestration Platform that consolidates data from CRM, ERP, email and other sources into a single source of truth for enterprise revenue teams. The platform uses AI agents to surface real‑time risk and opportunity signals, automate sales engagement, and generate highly accurate forecasts, enabling consistent pipeline management and cross‑functional alignment.

Provides a cloud-based management platform for fitness, wellness, and beauty businesses to streamline scheduling, payments, and client engagement. By centralizing operations and integrating tools like staff management and marketing automation, it helps businesses increase efficiency, retain clients, and grow revenue.

Introhive offers an AI-powered Client Intelligence Platform that automates the capture and enrichment of client data, providing actionable insights into relationship networks. This technology addresses the challenges of fragmented client information and manual data entry, enabling B2B enterprises to enhance lead generation, improve win rates, and increase productivity.

The startup develops analytics software that synthesizes win-loss data from various sources to provide actionable insights for product strategy and messaging. By identifying the underlying reasons for customer acquisition and loss, the software enhances sales performance and aligns stakeholder objectives.

Mediafly provides an AI‑powered revenue enablement platform that unifies sales content management, interactive value‑selling tools, and adaptive learning in a single system. The solution centralizes digital sales rooms, tracks buyer engagement, and integrates with major CRMs to help enterprise revenue teams streamline workflows, demonstrate ROI, and accelerate deal cycles.

GRIN is a marketing software platform that provides tools for influencer discovery, relationship management, and performance tracking, enabling direct-to-consumer brands to efficiently manage their creator partnerships. By consolidating workflows and automating processes, GRIN addresses the challenges of scaling influencer marketing efforts while delivering measurable ROI through real-time data analytics.