About CleverTap

CleverTap offers an all-in-one customer engagement platform that utilizes AI-driven analytics to create personalized experiences across customer lifecycles, enabling businesses to optimize retention and maximize customer lifetime value. The platform integrates data from various sources to provide real-time insights, allowing brands to tailor interactions and improve decision-making for enhanced customer loyalty.

```xml <problem> Many businesses struggle to unify customer data from disparate sources, leading to fragmented customer experiences and hindering effective engagement strategies. Without a comprehensive view of customer behavior, it's difficult to personalize interactions and optimize customer lifetime value. </problem> <solution> CleverTap offers an all-in-one customer engagement platform that consolidates customer data and leverages AI-driven analytics to deliver personalized experiences across multiple channels. The platform enables businesses to ingest and analyze customer data from various sources, providing real-time insights into customer behavior and preferences. By understanding customer behavior, brands can tailor interactions, optimize engagement strategies, and improve decision-making, ultimately enhancing customer loyalty and maximizing customer lifetime value. CleverTap's AI capabilities provide insightful, empathetic, and prescriptive intelligence, empowering businesses to make smarter, faster decisions and create memorable, personal experiences. </solution> <features> - Unified customer data platform for ingesting and analyzing data from various sources - AI-powered analytics for real-time insights into customer behavior and preferences - Omnichannel campaign orchestration for building customer experiences across multiple channels including push notifications, email, WhatsApp, in-app messaging, web messaging, SMS and RCS - Personalization engine for contextualizing customer experiences in real-time - Experimentation and optimization tools for A/B testing and identifying winning engagement strategies - Customer segmentation capabilities for targeting specific user groups with tailored messaging - AI-driven features such as intelligent send-time optimization and personalized recommendations - Pre-built solutions for e-commerce, subscriptions, financial services, and gaming industries </features> <target_audience> CleverTap primarily targets marketing and product teams in e-commerce, subscription services, financial services, and gaming industries who are seeking to improve customer engagement and maximize customer lifetime value. </target_audience> ```

What does CleverTap do?

Where is CleverTap located?

CleverTap is based in San Francisco, United States.

When was CleverTap founded?

CleverTap was founded in 2013.

How much funding has CleverTap raised?

CleverTap has raised 105000000.

Location

San Francisco, United States

Founded

2013

Funding

105000000

Employees

692 employees

Major Investors

Caisse de Depot et Placement du Quebec

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CleverTap

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Executive Summary

clevertap.com 50K+

Crunchbase

Founded 2013 – San Francisco, United States

Funding

Estimated Funding

$100M+

Major Investors

Caisse de Depot et Placement du Quebec

Team (500+)

No team information available.

Company Description

Problem

Many businesses struggle to unify customer data from disparate sources, leading to fragmented customer experiences and hindering effective engagement strategies. Without a comprehensive view of customer behavior, it's difficult to personalize interactions and optimize customer lifetime value.

Solution

CleverTap offers an all-in-one customer engagement platform that consolidates customer data and leverages AI-driven analytics to deliver personalized experiences across multiple channels. The platform enables businesses to ingest and analyze customer data from various sources, providing real-time insights into customer behavior and preferences. By understanding customer behavior, brands can tailor interactions, optimize engagement strategies, and improve decision-making, ultimately enhancing customer loyalty and maximizing customer lifetime value. CleverTap's AI capabilities provide insightful, empathetic, and prescriptive intelligence, empowering businesses to make smarter, faster decisions and create memorable, personal experiences.

Features

Unified customer data platform for ingesting and analyzing data from various sources

AI-powered analytics for real-time insights into customer behavior and preferences

Omnichannel campaign orchestration for building customer experiences across multiple channels including push notifications, email, WhatsApp, in-app messaging, web messaging, SMS and RCS

Personalization engine for contextualizing customer experiences in real-time

Experimentation and optimization tools for A/B testing and identifying winning engagement strategies

Customer segmentation capabilities for targeting specific user groups with tailored messaging

AI-driven features such as intelligent send-time optimization and personalized recommendations

Pre-built solutions for e-commerce, subscriptions, financial services, and gaming industries

Target Audience

CleverTap primarily targets marketing and product teams in e-commerce, subscription services, financial services, and gaming industries who are seeking to improve customer engagement and maximize customer lifetime value.