Creatio provides a no-code platform that automates customer relationship management (CRM) and enterprise workflows using visual design tools and native AI capabilities. This solution enables businesses to streamline operations and enhance customer engagement without requiring extensive coding knowledge.
Funding
$200M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many businesses struggle with inefficient customer relationship management and difficulty in automating enterprise workflows, often requiring extensive coding knowledge and specialized IT resources. Traditional CRM systems can be complex to customize and adapt to specific business needs, leading to operational bottlenecks and hindering customer engagement.
Solution
Creatio offers a no-code platform that empowers businesses to automate CRM and enterprise workflows through visual design tools and native AI. The platform enables users to build applications and customize processes without writing code, streamlining operations and enhancing customer experiences. By leveraging a composable no-code architecture, Creatio allows organizations to rapidly adapt to changing market demands and customer expectations, fostering agility and innovation across various industries. The platform's AI-native capabilities provide a centralized workplace for predictive, generative, and agentic AI, enhancing decision-making and operational efficiency.
Target Audience
Creatio is designed for organizations across various industries, including banking, manufacturing, retail, and business services, seeking to automate workflows, enhance customer engagement, and accelerate digital transformation initiatives.
Features
- Visual design tools for automating workflows and building applications without code
- AI-native CRM with predictive, generative, and agentic AI capabilities
- Composable architecture for unlimited customization and adaptability
- Ready-to-use processes for 20 industries, empowered by workflow automation tools
- Omnichannel marketing platform for orchestrating customer journeys and accelerating lead-to-revenue
- End-to-end sales management platform to accelerate sales processes of any complexity
- Full-cycle omnichannel service management platform
- TypeScript SDK and React chatbox plugin for rapid, low-code integration