Brevo provides a single platform that unifies email, SMS, WhatsApp, push, and web‑chat messaging with CRM, sales pipeline tools, and marketing automation. The AI‑enhanced interface offers template‑based campaign creation, automated audience segmentation, and a universal inbox for handling all customer conversations, eliminating the need for separate tools.
Funding
$160M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Businesses often struggle to manage marketing, sales, and customer support across multiple channels such as email, SMS, WhatsApp, and chat, requiring separate tools, manual workflows, and fragmented data, which hampers efficient campaign execution and customer relationship management.
Solution
Brevo offers a unified, AI‑enhanced platform that combines multichannel marketing, transactional messaging, CRM, and automation in a single interface. Users can create and launch campaigns with ready‑made templates, guided workflows, and AI‑driven content generation, including personalized product recommendations and optimal send‑time suggestions. The platform synchronizes contact data across channels, supports advanced segmentation, scoring, and dynamic content, and provides a universal inbox for managing conversations. Integrated sales tools such as pipelines, shared inboxes, and meeting scheduling enable end‑to‑end customer journey management. AI agents like Aura automate repetitive tasks, allowing teams to focus on strategy while scaling with growing contact volumes and additional channels.
Target Audience
Primary users are small to enterprise‑level businesses and non‑profit organizations that need an integrated solution for marketing, sales, and customer support across multiple communication channels.
Features
- Email, SMS, WhatsApp, push, and web chat messaging with high deliverability and API access
- Drag‑and‑drop email editor, responsive templates, and AI content generator for subject lines and copy
- Marketing automation with unlimited multi‑step workflows and AI‑suggested audience segmentation
- Advanced contact management: deduplication, scoring (RFM, LTV), custom objects, and identity resolution
- Transactional messaging API, inbound email parsing, and CMS integrations for real‑time communications
- Sales pipeline management, shared inbox, meeting scheduling, and phone call handling
- Universal inbox and chatbot for unified conversation handling across all channels
- Data platform with import from any source, no‑code data prep, dashboards, and analytics integration