Flipdish provides an AI‑enhanced, all‑in‑one platform for restaurants that combines a branded, SEO‑friendly website and mobile app for direct online ordering with a unified point‑of‑sale, kitchen display, inventory, and staff management system. The solution also includes built‑in loyalty, automated personalized marketing, intelligent upsell suggestions, and seamless integration with third‑party delivery partners, giving operators real‑time data and analytics to improve margins and customer relationships.
Funding
$100M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Restaurants often rely on multiple disconnected systems for point-of-sale, online ordering, delivery, loyalty, and marketing, leading to operational inefficiencies, data silos, and high fees to third‑party marketplaces.
Solution
Flipdish offers an integrated, AI‑enhanced platform that combines a branded website and mobile app for direct online ordering, a unified POS system, kitchen display, inventory and staff management, and built‑in loyalty, upsell, and marketing tools. The platform connects to third‑party delivery partners, allowing restaurants to expand delivery without owning a fleet while retaining the customer relationship. AI-driven analytics forecast demand, optimise menus and schedules, and power an AI phone agent that handles calls, upsells, and payments. All data—from orders to customer profiles—is consolidated in real time, enabling managers to make informed decisions and improve margins without the need for separate vendors.
Target Audience
Primary customers are independent restaurants, franchise groups, and multi‑outlet chains seeking a single platform to manage ordering, in‑house operations, delivery, and marketing.
Features
- Branded, SEO‑friendly website and mobile app with AI‑optimised conversion flow
- Unified POS covering orders, payments, inventory, staff rotas, and reporting
- Integrated kitchen display system with real‑time ticket routing from all sales channels
- AI‑powered loyalty, automated personalized marketing, and intelligent upsell suggestions
- Seamless connection to multiple last‑mile delivery partners (e.g., Uber Direct, Stuart) with brand‑consistent tracking
- AI phone agent that answers calls, takes orders, upsells, processes payments, and syncs to the POS
- Predictive demand forecasting and smart menu optimisation using machine learning
- Centralised customer data and analytics dashboard accessible from any device