Top 50 Customer Data Platform in Europe

Ometria provides a retail‑focused Customer Data & Experience Platform that consolidates data from e‑commerce, POS, loyalty and ERP systems into a single real‑time customer profile. Its Architect AI delivers predictive insights and enables no‑code, cross‑channel journey building for email, SMS, push, ads and in‑store messaging, with built‑in analytics and ROI reporting. The platform integrates with existing marketing stacks to streamline audience activation and reduce reliance on multiple tools.

CrossEngage is a customer data engagement platform that integrates a Customer Data Platform (CDP) with real-time cross-channel campaign management to enhance customer relationships and drive profitability. The platform enables businesses to efficiently manage first-party customer data, create predictive models, and execute targeted marketing campaigns, addressing the challenges of data silos and ineffective customer engagement strategies.

Zeotap provides an AI‑driven Customer Data Platform that unifies and enriches first‑party data with verified, consented identifiers, dramatically improving match rates and enabling real‑time, cross‑channel personalization. Its ZeoAI engine automates data onboarding, mapping, and catalogue creation to cut deployment time by up to threefold, while the InfraFlex architecture supports flexible ingestion from any source and ensures privacy‑compliant data governance.

DinMo is a Composable Customer Data Platform that integrates directly with existing data warehouses, allowing marketing teams to access and utilize customer data without the need for engineering support. It addresses the challenges of traditional CDPs by enabling rapid implementation and real-time data synchronization, significantly reducing customer acquisition costs and improving campaign effectiveness.

Planhat is a customer platform that consolidates and analyzes data from various sources to enhance customer engagement and retention across sales, service, and success teams. By providing a unified control center, it enables organizations to streamline operations and make data-driven decisions, ultimately improving customer lifetime value.

CustomerOS is an all-in-one CRM platform that automates lead generation, customer data management, and billing processes, enabling teams to focus on high-priority sales opportunities. By integrating real-time data from over 110 platforms, it enhances productivity and provides actionable insights to drive business growth.

VENMATE is a customer success platform that centralizes customer data and provides analytics to enhance user engagement and predict churn. By streamlining onboarding and customer interactions, it aims to reduce customer turnover and increase upsell opportunities, ultimately improving profitability for B2B companies.

The startup offers a business-to-business go-to-market data platform that enables companies to analyze their performance against industry benchmarks and track the return on investment of their marketing activities. By identifying buying signals and creating custom audiences, the platform provides actionable insights into the customer journey and optimizes revenue funnels from lead acquisition to sales.

Splio provides a SaaS CRM platform that consolidates first‑party customer data into a unified CDP and enables AI‑driven segmentation and real‑time omnichannel campaign automation across email, SMS, push, and social ads. The solution also includes a configurable loyalty engine with mobile‑wallet cards and integrates with POS, e‑commerce, and ad networks for continuous data flow and performance analytics.

Provides a B2B customer success platform that integrates customer data from multiple systems to deliver a unified 360-degree view, enabling teams to measure account health, automate workflows, and standardize processes through AI-powered analytics and customizable success plans. This platform reduces manual tasks, improves customer collaboration, and helps organizations proactively manage and scale their customer success operations.

NGDATA's Intelligent Engagement Platform unifies customer data to create comprehensive profiles and enable AI-driven segmentation. It orchestrates personalized, real-time customer journeys across channels to drive loyalty and revenue.

imagino offers a Composable Experience Platform that enables marketers to unify and activate customer data without creating additional databases, ensuring real-time access to essential information. This platform addresses the challenge of fragmented customer data by providing a tailored Single Customer View that enhances marketing campaign management and accelerates return on investment.

CM.com provides a unified AI‑driven platform that combines messaging, marketing, customer service, payments, and event management on a single customer data layer. Through ready‑to‑use applications and a comprehensive API suite, developers can connect any communication channel and access real‑time unified profiles to deliver personalized, omnichannel experiences without separate integrations.

The startup offers a customer experience analytics platform that utilizes artificial intelligence to capture and analyze customer feedback in real time. This technology enables organizations to gain unified insights, enhancing customer loyalty and brand advocacy through actionable data.

Feedier is a Customer Intelligence Platform that utilizes AI-driven insights to analyze and report customer feedback from various sources, enabling organizations to identify and address operational irritants in real-time. By automating the analysis of customer experience data, Feedier helps businesses enhance their CRM systems, improve customer retention, and drive revenue growth.

Sikoia is a unified data platform that automates customer verification for financial services by aggregating data from various digital and document-based sources, enabling instant validation of income, employment, and affordability. This technology eliminates the inefficiencies of manual data reconciliation, significantly reducing processing time and enhancing the customer experience in lending decisions.

Kleene.ai provides a data management platform that integrates over 600 data sources to create a unified data environment, enabling businesses to leverage AI for customer acquisition, retention, and inventory optimization. By transforming raw data into actionable insights, Kleene.ai helps organizations improve marketing efficiency, reduce churn, and enhance demand forecasting within weeks.

Provides a B2B audience intelligence platform that integrates with CRMs like Salesforce and HubSpot to analyze customer conversation data and extract real-time buyer insights. This enables revenue teams to identify deal gaps, improve pipeline accuracy, and align sales and marketing efforts with evolving buyer needs, reducing manual data analysis and increasing deal closure rates.

The startup provides a data as a service (DaaS) platform that enables businesses to access and integrate real-time data from multiple sources. This solution simplifies data deployment and management, allowing organizations to make timely, data-driven decisions with reduced complexity.

The startup offers a customer satisfaction and loyalty platform that utilizes customer segmentation and journey mapping to enhance engagement strategies. By providing tools for measuring and improving customer experience, businesses can increase retention and drive loyalty effectively.

Sourcerie is an AI-powered customer insights platform that enables brands to gather and analyze real-time feedback from their customer panels, facilitating rapid product testing and iteration. By providing SKU-level happiness scores and sentiment analysis, it helps businesses make informed decisions that enhance customer loyalty and optimize product development cycles.

Klar provides a data platform that consolidates e-commerce metrics, enabling direct-to-consumer brands to gain automated insights into customer acquisition, retention, and profitability. By integrating various data sources, Klar helps businesses identify cost inefficiencies and optimize marketing spend, resulting in improved decision-making and increased profitability.

Sourcerie is a customer insights platform that utilizes sentiment analysis and feedback aggregation to provide brands with real-time data on consumer preferences and product performance. This enables companies to make informed decisions on product development and marketing strategies, significantly reducing the time and risk associated with launching new products.

Tactic provides a no-code platform for building custom AI models that generate unique customer insights by scraping and integrating web, CRM, and third-party data. This capability allows businesses to create highly targeted account lists and discover intent signals faster than traditional research methods. The platform delivers structured, actionable data to improve sales and marketing efficiency and close more deals.

Provides a predictive analytics platform for Customer Success teams, leveraging AI to identify high-value customers, reduce churn by 40%, and increase expansion revenue by 24%. By analyzing usage patterns and integrating third-party data, it prioritizes accounts and recommends actionable strategies to optimize net revenue retention and streamline customer engagement.

Kumulos is a mobile messaging platform that integrates customer data and AI-driven orchestration to enable brands to execute personalized marketing campaigns across multiple channels, including mobile push notifications and in-app messaging. This technology allows businesses to enhance customer engagement and retention by delivering tailored communications based on user behavior and preferences.

Mercaux offers a fully composable omnichannel store platform that integrates clienteling, mobile POS, and self-service solutions to enhance in-store and remote shopping experiences. The platform captures unique online-to-offline customer data, enabling retailers to improve sales performance and customer engagement while streamlining operations.

InfoSum offers a decentralized data collaboration platform that lets advertisers, commerce media firms, and data providers securely match and analyze customer data without moving or exposing raw identifiers. Its cloud‑native Beacons deploy within each partner’s environment, providing privacy‑by‑design, vector‑based identity‑free matching and real‑time, multi‑party collaboration across any data type. The solution enables enriched audience insights, activation, and measurement while maintaining compliance with privacy regulations.

Pongo offers an intelligent loyalty program that enables merchants to capture customer data across various channels, including in-store and online, to enhance customer engagement. By automating targeted marketing campaigns, Pongo helps businesses increase customer retention and drive repeat visits, ultimately boosting revenue.

Pavlov is a Customer Performance Platform that utilizes automated AI agents to enhance customer onboarding, engagement, and retention by driving specific user actions within products. The platform reduces time to value from 32 days to 2 days and decreases churn by 46%, enabling businesses to maximize net revenue retention without increasing their hiring budget.

Batch offers a unified Customer Engagement Platform (CEP) that streamlines omnichannel campaign execution for CRM teams. It consolidates user profiles and facilitates precise messaging across email, mobile push, web push, and in-app channels through real-time data infrastructure and modern orchestration tools.

Quin AI is a generative behavioral AI platform that utilizes deep learning algorithms to predict customer behavior in real-time, enhancing online engagement and conversion rates. By leveraging first-party clickstream data, Quin AI helps e-commerce businesses increase revenue by up to 30% while reducing customer acquisition costs.

Occtoo is an Experience Data Platform that centralizes and manages experience data from various sources, enabling digital teams to quickly build and deploy applications without lengthy integrations. This platform reduces the time from concept to launch, allowing businesses to create relevant customer experiences across multiple channels efficiently.

Adverity is an integrated data platform that automates the integration, governance, and management of marketing data through AI-powered features and over 600 pre-built connectors. This platform reduces the time spent on data preparation by 80%, enabling marketers to access timely and accurate insights for improved decision-making.

This company offers a marketing operating system that unifies customer data platform (CDP) and data management platform (DMP) functionalities. Their platform allows users to manage and orchestrate marketing campaigns across all channels from a single interface.

The startup operates a marketing automation platform that utilizes artificial intelligence to analyze customer behavior and predict their needs. By delivering personalized messages and offers, the platform helps businesses enhance customer engagement, increase sales, and foster brand loyalty.

Provides product and customer analytics software for B2B SaaS companies, integrating with tools like Segment, Amplitude, and Salesforce to track user behavior and engagement. Enables teams to measure customer health scores, identify churn risks, and implement data-driven retention strategies, reducing revenue loss and improving customer lifetime value.

The startup offers a customer analytics platform that utilizes artificial intelligence and machine learning to analyze consumer purchase behavior in both online and physical retail environments. By providing insights into shopper choices and their likelihood to visit based on specific missions and mindsets, businesses can enhance their marketing strategies and improve customer engagement.

Custimy.io is a Customer Data Platform that aggregates e-commerce data to provide AI-driven insights and predictive analytics for customer behavior. This enables businesses to optimize their marketing strategies, enhance customer segmentation, and improve retention rates, ultimately driving profitability.

Startdeliver is a Customer Success platform that leverages data analytics and customer engagement tools to improve user retention and satisfaction. The platform provides actionable insights and performance metrics to enhance customer relationship management and optimize interactions.

Provides an open-source, self-hosted omnichannel customer engagement platform that integrates with channels like email, live chat, social media, and messaging apps. It centralizes customer interactions in a single dashboard, enabling teams to improve response times, automate repetitive tasks, and maintain compliance with data regulations while retaining full control over customer data.

The startup offers a data-driven retention management platform that utilizes machine learning to enhance customer lifetime value and optimize upselling strategies. This platform equips customer success managers and sales and marketing teams with tools to systematically improve client retention for B2C and e-commerce businesses.

Embargo offers a digital loyalty app and CRM system that enables hospitality businesses to manage customer engagement through eco-friendly, paperless loyalty cards. The platform streamlines customer data collection and marketing efforts across in-venue, delivery, and pickup interactions, enhancing customer retention and driving repeat business.

The startup offers a virtual assistant platform that leverages artificial intelligence to automate responses to customer inquiries across various communication channels, including messaging, email, and voice. By analyzing conversational data in real-time, the platform helps businesses identify urgent conversations, uncover sales opportunities, and enhance customer profiling for improved operational efficiency.

Celebrus offers a tag‑free, first‑party data platform that captures every digital interaction and resolves identities in real time, streaming unified customer profiles to any downstream system within milliseconds. The solution provides instant, privacy‑compliant data for marketing personalization, fraud prevention, and analytics, eliminating the gaps and latency of traditional CDPs.

The startup offers a customer data platform that utilizes artificial intelligence to analyze and structure business information, enabling companies to gain actionable insights into customer behavior. This technology addresses the challenge of inefficient data management in customer service sectors, allowing businesses to enhance their understanding of customer mindsets and improve service delivery.

SALESmanago is an AI-driven commerce growth platform that utilizes customer data, omnichannel marketing automation, and advanced analytics to create personalized customer journeys. It addresses the challenge of enhancing customer engagement and conversion rates by automating communication and optimizing marketing strategies across multiple channels.

Piwik PRO provides an integrated analytics and data activation platform that consolidates web and mobile tracking, tag management, a customer data platform (CDP), and consent management. This unified solution enables businesses to gain user insights, activate data for personalization, and maintain compliance with privacy regulations.

InvestGlass is a Swiss CRM platform that automates digital onboarding, lifecycle management, and marketing campaigns using artificial intelligence and seamless integration with existing systems. It enhances customer engagement and operational efficiency for businesses by providing a unified solution for managing client interactions and portfolio oversight.

The startup develops marketing software that integrates customer relationship management systems with behavioral and data science to provide personality-based insights for brands. This technology enables clients to enhance audience engagement and drive business growth by transforming data into actionable marketing strategies.