Top 50 Communications Platform As A Service - Series B

SignalWire provides a programmable communication platform built on FreeSWITCH, offering customizable voice, video, and messaging infrastructure through its API and Call Fabric technology. This enables businesses to create scalable solutions like call centers and AI Voice Agents, enhancing customer engagement and streamlining communication processes.

The startup offers a cloud-based phone system that enables users to make and receive calls and texts from any computer or web browser, providing virtual phone numbers in multiple countries within minutes. Its platform also facilitates call center setup by tracking calls and providing access to call recordings, enhancing sales productivity.

The startup provides a telecommunication platform that integrates fiber, mobile, television, and landline services, utilizing E-sim and Multi-sim technology to enhance connectivity options for users. This platform enables individuals and businesses to access reliable coverage through the best national telephone and internet networks, addressing the need for comprehensive communication solutions.

The startup offers a platform for internal communications that includes personalized news feeds, text messaging, internal newsletters, and new hire communication tools. This solution enhances employee engagement and streamlines operational processes, ensuring that company communications are relevant and efficient.

This company provides a cloud-based communication platform that uses AI to optimize business calls and client communication. Their solution offers features like IVR, outbound calls, and real-time analytics dashboards to improve call handling processes.

IntelePeer is a communications automation platform that leverages artificial intelligence to optimize customer interactions through intelligent routing and real-time analytics. The platform enhances operational efficiency by reducing response times and improving the quality of communication across various channels.

The startup offers an open-source communication platform that facilitates team collaboration and omnichannel customer service through integrated messaging, video calls, and file sharing. This platform enables organizations to maintain compliance while customizing and managing their communication data across various external channels.

The startup provides a Network-as-a-Service platform that enhances real-time applications for voice, video, and gaming by deploying high-performance global networking solutions. This technology enables clients to achieve lower latency and improved user experiences with minimal configuration changes.

Q is developing a communication platform that utilizes high-bandwidth data transfer and advanced encryption techniques to ensure privacy and accessibility across multiple languages. This technology addresses the limitations of traditional communication methods by enabling seamless, secure interactions for users worldwide.

Provides a business communication platform that enables organizations to capture, archive, and govern client interactions across messaging apps like WhatsApp, iMessage, and Microsoft Teams. It ensures regulatory compliance and enterprise governance by implementing recordkeeping, security controls, and a single professional identity for employees, while offering real-time communication insights to improve client-facing team productivity.

OpenPhone provides a business phone system that consolidates calls, texts, and contacts into a single app, allowing teams to manage customer communications without needing additional devices or SIM cards. The platform enhances collaboration through shared numbers, AI-driven call summaries, and automated workflows, enabling businesses to respond to customer inquiries more efficiently.

The startup offers a text and voice-based platform that enables real-time communication between patients and healthcare providers regarding primary care, specialty referrals, and vaccinations. This platform allows patients to access essential healthcare information and guidance outside of clinical settings, improving patient engagement and information flow.

The startup offers a cloud-based customer engagement management software that integrates live agents and artificial intelligence to manage incoming and outgoing communications across multiple channels, including calls, web chats, SMS, and social media. This solution enables small and medium-sized businesses to efficiently capture leads, schedule appointments, and process payments, ultimately enhancing customer relationships and driving growth.

The startup offers a healthcare communication platform that facilitates appointment booking, patient questionnaires, and online consultations through secure messaging and video conferencing. This technology enhances patient engagement and streamlines communication between medical professionals and their patients, improving access to care.

Daily provides a WebRTC platform that enables developers to integrate real-time voice, video, and AI capabilities into their applications with ultra-low latency and enterprise-grade reliability. The platform addresses the need for secure, compliant communication infrastructure by offering features like end-to-end encryption and support for HIPAA and GDPR compliance.

Element develops secure, self-sovereign chat and collaboration applications using the open Matrix protocol, enabling organizations to maintain control over their data and communications. The platform addresses the need for secure, compliant communication solutions that allow real-time collaboration while ensuring data sovereignty through customizable hosting options.

Cords SDK provides a framework for integrating real-time chat, comment functionality, and notification systems into applications. This technology enhances user engagement and communication within products, addressing the need for interactive features in digital platforms.

This company offers a cloud-based communication and workflow platform with an open API to streamline workplace processes. The platform facilitates secure document and content sharing, along with conferencing and screen-sharing, to improve internal and external team collaboration.

The startup develops AI-powered chatbots that provide customizable virtual communication experiences, featuring a range of virtual characters capable of generating images and delivering voice messages. These chatbots facilitate real-time voice calling, enhancing user engagement in digital interactions.

TextUs is a business text messaging platform designed for inside sales, recruiting, and customer service teams, enabling real-time SMS communication that enhances engagement with candidates, prospects, and customers. By integrating with existing CRM and ATS systems, TextUs increases pipeline generation and productivity through automated campaigns and personalized conversations.

Prokeep is a customer engagement platform that enables distributors to communicate with customers via SMS, providing a centralized messaging inbox for efficient order updates and support. This solution addresses the need for faster response times and improved customer experience, resulting in significant time savings and increased sales for distributors.

RevComm develops AI-powered voice analysis tools that enhance communication by automatically transcribing and visualizing conversations across various platforms, including phone calls and online meetings. Their technology addresses the lack of transparency in customer interactions, improving sales conversion rates and enabling effective self-coaching for users.

Community is a conversational platform that utilizes SMS technology to enhance audience engagement and build genuine relationships through direct messaging. It addresses communication challenges by enabling brands to capture insights and drive action, resulting in significantly higher engagement rates compared to traditional social media channels.

TalkIQ is an AI-powered customer communications platform that provides real-time insights and analytics on phone calls to enhance sales performance, compliance, and customer service. By automating note-taking and in-call coaching, it enables teams to improve productivity and customer satisfaction.

The startup offers a workplace collaboration platform that enables real-time messaging and project tracking, providing teams with visibility into task assignments and progress updates. This technology allows businesses to monitor project status continuously, enhancing accountability and efficiency in their operations.

Staffbase Communications Cloud is a platform that enables organizations to create, distribute, and analyze internal communications through tools like intranets, mobile apps, and email newsletters. It addresses the challenge of employee engagement by providing a centralized digital hub that connects and empowers the workforce, enhancing culture and strategic alignment.

The startup develops satellite-enabled telecommunication technology that integrates seamlessly into existing networks, allowing businesses to scale data connectivity across diverse geographies. This technology provides continuous connectivity, reducing operational costs and ensuring reliable access to communication services.

Gupshup provides a conversational messaging platform that enables businesses to engage customers through AI-driven interactions across over 30 messaging channels. By automating customer support, marketing, and sales processes, Gupshup helps companies enhance customer experience and drive revenue growth while managing over 10 billion messages monthly.

The startup offers an AI-driven automatic telephone answering service that features interactive voice response, call forwarding, and automated SMS replies. This technology enables businesses to efficiently manage incoming calls and enhance communication workflows by automating responses and facilitating browser-based call handling.

LiveKit provides a browser-based video conferencing and streaming platform that utilizes open-source WebRTC technology for real-time communication without the need for applications or plugins. The platform enables developers to integrate scalable live audio and video experiences into their applications, ensuring low latency and high reliability for multimodal interactions.

Wati provides a shared team inbox and no-code chatbot builder that integrates with the WhatsApp Business API, allowing businesses to manage customer communications across WhatsApp and Instagram from a single dashboard. This platform enhances customer engagement by automating responses and streamlining support processes, ultimately improving response times and customer satisfaction.

Weavix provides an Internet of Workers platform that connects frontline workers through smart radios, enhancing communication, safety, and operational efficiency. By enabling real-time data sharing and targeted alerts, the platform addresses the lack of visibility and engagement among over 3 billion frontline workers globally.

Roam provides a virtual office platform that enhances team collaboration and productivity through real-time communication tools and integrated project management features. This solution addresses the challenges of remote work by fostering a strong company culture and improving operational efficiency for distributed teams.

The startup develops software that automates workflow for professional services by integrating communication systems and mapping data across platforms. This enables users to efficiently generate documents and spreadsheets, significantly enhancing productivity and reducing time spent on administrative tasks.

OXIO offers a cloud-native Telecom-as-a-Service (TaaS) platform enabling businesses to launch and manage their own mobile virtual network operator (MVNO) services. The platform provides tools for creating custom connectivity products, managing network operations programmatically, and leveraging subscriber data to enhance customer loyalty and drive revenue.

Pendula is a customer engagement platform that facilitates two-way communication through SMS, email, instant messaging, and other channels directly from Salesforce or Zuora. By integrating with over 80 applications, it enables businesses to create personalized customer experiences and optimize engagement strategies based on real-time data insights.

Theta Lake provides a Digital Communications Governance and Archiving (DCGA) platform that captures and archives communications across various modalities, ensuring compliance with regulatory standards. The solution mitigates risks associated with unified communications by enabling effective supervision and proactive detection of compliance issues, enhancing productivity and user satisfaction.

Nylas provides a unified communications API for developers to integrate email, calendar, and contact functionality across major providers. Its platform offers real-time synchronization, high deliverability, and AI-powered features to streamline development and extract actionable data.

TailorTech provides a unified digital platform that integrates project management, team communication, and data analytics for small to medium-sized businesses. This solution streamlines operations and enhances customer engagement by offering a centralized hub for organizational activities. Businesses can improve efficiency and foster growth through cohesive digital workflows.

Beekeeper is a mobile application that centralizes communication and operational resources for frontline workers, providing access to schedules, payroll, and real-time updates in over 200 languages. This platform enhances employee engagement and productivity by streamlining workflows and ensuring compliance with safety and HR standards.

Courier provides a multi-channel notification platform that enables app developers to create, manage, and deliver messages via email, SMS, chat, and push notifications through a single API. The platform allows users to customize their notification preferences while ensuring compliance with data protection regulations like GDPR and CCPA, thereby enhancing user engagement and reducing notification overload.

Houm provides a secure communication platform that utilizes end-to-end encryption to ensure user privacy during online interactions. The service addresses the need for confidential messaging in an era of increasing data breaches and surveillance.

Provides holographic communication systems that use AI-enabled smart cameras, high-density multitouch displays, and a cloud-based platform to capture, transmit, and display lifelike 3D holograms in real time. This technology enables remote interactions in industries like entertainment, retail, healthcare, and education, offering a more immersive alternative to traditional video conferencing and live events.

Here Not There Labs develops a fully decentralized chat protocol that enables secure and private communication for online communities. This technology eliminates reliance on centralized servers, ensuring user data remains confidential and reducing the risk of data breaches.

Theatro provides a voice-controlled mobile app platform designed specifically for hourly employees, enabling hands-free communication and task management in fast-paced work environments. This technology enhances operational efficiency by allowing workers to access information and collaborate without interrupting their workflow.

The startup provides cloud-based managed services that include IT management, unified communications, and compliance applications tailored for government, legal, financial, and nonprofit sectors. These services enable organizations to enhance operational efficiency and transition to digital workflows while ensuring data security and regulatory compliance.

Gigs provides a telecom operating system that enables businesses to launch their own mobile virtual network operator (MVNO) services by integrating wholesale connectivity, payment processing, and subscription management into their platforms. This solution eliminates the lengthy and costly process of establishing mobile services, allowing companies to offer phone and data plans quickly and efficiently.

Parloa is a conversational AI platform that automates customer service across various channels, utilizing AI agents to engage customers in natural, personalized conversations. The platform enhances customer satisfaction and loyalty while providing enterprises with tools for quality assurance, data isolation, and compliance management.

Voxie provides a specialized SMS marketing platform designed for franchise businesses, enabling them to implement network-wide messaging strategies while maintaining compliance and local engagement. The platform enhances customer retention and order frequency through automated, hyper-personalized communication, resulting in measurable increases in revenue and conversion rates.

The startup offers a customer portal that digitizes service management and provides a centralized platform for property information, enabling businesses to facilitate direct communication with customers. This solution enhances productivity and customer satisfaction by allowing users to access essential information and support at any time.