Gigs provides a telecom operating system that enables businesses to launch their own mobile virtual network operator (MVNO) services by integrating wholesale connectivity, payment processing, and subscription management into their platforms. This solution eliminates the lengthy and costly process of establishing mobile services, allowing companies to offer phone and data plans quickly and efficiently.
Funding
$97M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
+4Founders
Product
Problem
Launching mobile virtual network operator (MVNO) services is traditionally a complex and expensive undertaking, requiring significant time, resources, and specialized expertise in telecom infrastructure, payments, and regulatory compliance. This creates a barrier to entry for businesses seeking to offer branded mobile services and integrate connectivity into their core offerings.
Solution
Gigs provides a telecom operating system that simplifies the process of launching and managing MVNO services, enabling businesses to offer branded mobile plans without the traditional complexities. The platform offers a suite of integrated products, including wholesale connectivity, a hosted checkout, payment processing, subscription management, and an AI-powered customer service assistant. Gigs' modular approach allows companies to select the specific components they need to embed connectivity into their products or services, reducing time to market and minimizing the need for in-house telecom expertise. The platform automates key functions such as tax calculation, compliance, and fraud management, allowing businesses to focus on customer experience and product innovation.
Target Audience
Gigs targets businesses across various sectors, including fintech, HR tech, device manufacturers, travel companies, and broadband providers, seeking to embed mobile connectivity into their offerings to enhance customer engagement and unlock new revenue streams.
Features
- Modular OS for telecom, allowing businesses to mix and match products to launch embedded wireless services
- Connect: A no-code, hosted checkout and plan management solution for rapid deployment
- Payments: Embedded multi-currency payments suite for recurring billing, refunds, taxes, and payouts
- Operator: An AI assistant for telecom, reducing customer support overhead through conversational sales and support
- Dashboard: A connectivity and subscriptions cockpit for managing subscriptions, metrics, payments, SIMs, and devices
- API: A multi-carrier telecom API for building custom connectivity integrations
- Support for eSIM and SIM card activation
- Automated tax calculation, collection, and remittance
- Fraud management with machine learning technology and 3D Secure checks