About Rocket.Chat

The startup offers an open-source communication platform that facilitates team collaboration and omnichannel customer service through integrated messaging, video calls, and file sharing. This platform enables organizations to maintain compliance while customizing and managing their communication data across various external channels.

```xml <problem> Organizations face challenges in maintaining secure and compliant communications across various channels, especially when dealing with sensitive data. Existing communication platforms often lack the necessary control over infrastructure and data, increasing the risk of data leakage and unauthorized access. This is particularly critical for government, defense, and critical infrastructure sectors. </problem> <solution> Rocket.Chat provides a customizable and extensible open-source communications platform that enables team collaboration and omnichannel customer service while ensuring data sovereignty and compliance. The platform offers deployment flexibility, allowing organizations to host it in a secure cloud, on-premise, or air-gapped environment. With granular access control, end-to-end encryption, and support for sovereign AI deployments, Rocket.Chat empowers organizations to maintain complete control over their communication data, reducing reliance on third-party providers and mitigating security risks. It integrates with various tools and allows custom apps to be built, tailoring the platform to specific workflow needs. </solution> <features> - Real-time chat, audio, and video conferencing for team collaboration - Omnichannel communication with customers via live chat, SMS, WhatsApp, and other channels - Federation with Matrix-protocol-compatible platforms and bridges with services like MS Teams for cross-organizational collaboration - Granular access control with customizable roles and permissions - End-to-end encryption to protect sensitive information - Sovereign AI deployment options to keep proprietary data within the network - ISO 27001 and SOC 2 compliance, supporting GDPR, CCPA, LGPD, and HIPAA regulations - Apps-Engine for building custom apps and integrations - Marketplace with pre-built apps for extending functionality </features> <target_audience> The primary target audience includes organizations in highly regulated industries such as federal government, state and local government, defense, critical infrastructure, financial services, and healthcare, as well as technology companies requiring secure and compliant communication solutions. </target_audience> ```

What does Rocket.Chat do?

Where is Rocket.Chat located?

Rocket.Chat is based in Wilmington, United States.

When was Rocket.Chat founded?

Rocket.Chat was founded in 2015.

How much funding has Rocket.Chat raised?

Rocket.Chat has raised 36800000.

Location

Wilmington, United States

Founded

2015

Funding

36800000

Employees

178 employees

Major Investors

Endeavor Catalyst, New Enterprise Associates

Find Investable Startups and Competitors

Search thousands of startups using natural language

AI voice (2021+)underground pipe robots energy flexibility software

Start Searching

Rocket.Chat

⚠️ AI-generated overview based on web search data – may contain errors, please verify information yourself! You can claim this account with your email domain to make edits.

Executive Summary

rocket.chat 30K+

Crunchbase

Founded 2015 – Wilmington, United States

Funding

Estimated Funding

$20M+

Major Investors

Endeavor Catalyst, New Enterprise Associates

Team (100+)

No team information available.

Company Description

Problem

Organizations face challenges in maintaining secure and compliant communications across various channels, especially when dealing with sensitive data. Existing communication platforms often lack the necessary control over infrastructure and data, increasing the risk of data leakage and unauthorized access. This is particularly critical for government, defense, and critical infrastructure sectors.

Solution

Rocket.Chat provides a customizable and extensible open-source communications platform that enables team collaboration and omnichannel customer service while ensuring data sovereignty and compliance. The platform offers deployment flexibility, allowing organizations to host it in a secure cloud, on-premise, or air-gapped environment. With granular access control, end-to-end encryption, and support for sovereign AI deployments, Rocket.Chat empowers organizations to maintain complete control over their communication data, reducing reliance on third-party providers and mitigating security risks. It integrates with various tools and allows custom apps to be built, tailoring the platform to specific workflow needs.

Features

Real-time chat, audio, and video conferencing for team collaboration

Omnichannel communication with customers via live chat, SMS, WhatsApp, and other channels

Federation with Matrix-protocol-compatible platforms and bridges with services like MS Teams for cross-organizational collaboration

Granular access control with customizable roles and permissions

End-to-end encryption to protect sensitive information

Sovereign AI deployment options to keep proprietary data within the network

ISO 27001 and SOC 2 compliance, supporting GDPR, CCPA, LGPD, and HIPAA regulations

Apps-Engine for building custom apps and integrations

Marketplace with pre-built apps for extending functionality

Target Audience

The primary target audience includes organizations in highly regulated industries such as federal government, state and local government, defense, critical infrastructure, financial services, and healthcare, as well as technology companies requiring secure and compliant communication solutions.