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Top 50 Customer Service Chatbot
Discover the top 50 Customer Service Chatbot startups. Browse funding data, key metrics, and company insights. Average funding: $801.7M.
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Kata.ai
-Daerah Khusus ibukota Jakarta, IndonesiaThe startup develops a conversational AI platform that utilizes natural language processing to power intelligent chatbots across popular messaging channels. This technology enhances customer engagement by automating conversations, reducing the need for human intervention, and improving communication efficiency for businesses.
Funding: $3M+
Rough estimate of the amount of funding raised
Nexa Tecnologia
Nexa Tech provides an AI bot solution that automates customer interactions for businesses and consumers, enhancing response efficiency and accuracy. This technology reduces operational costs and improves user satisfaction by delivering instant, context-aware support.
aunoa
-Valencia, VenezuelaThe startup offers a conversational AI platform that automates customer interactions across various contact channels, integrating seamlessly with social media platforms. This technology enables businesses to handle client inquiries more efficiently, significantly reducing response times and improving overall customer satisfaction.
Funding: $2M+
Rough estimate of the amount of funding raised
Cloud Humans
-São Paulo, BrazilCloud Humans offers a managed platform that connects businesses with self-employed service and sales professionals, streamlining workforce management. By utilizing AI-driven chatbot technology, Cloud Humans reduces support ticket volume and response times, allowing teams to focus on more complex customer inquiries.
Funding: $1M+
Rough estimate of the amount of funding raised
Hi Platform
-BrasilThe startup operates an online customer relationship platform that integrates omnichannel communication tools, including chat, email, and chatbots, to enhance customer engagement and streamline the customer journey. By providing analytics for brand monitoring on social media, the platform enables businesses to anticipate market trends and improve customer service efficiency.
Funding: $5M+
Rough estimate of the amount of funding raised
Rounded
-Lamothe-Landerron, FranceThe startup offers a conversational AI platform that utilizes natural language processing to interpret user inputs and generate contextually relevant responses. This technology enables businesses to automate customer interactions and customize chatbot behavior, enhancing operational efficiency and delivering personalized experiences across multiple channels.
Funding: $100K+
Rough estimate of the amount of funding raised
OpenAI
-San Francisco, United StatesChatGPT is an artificial intelligence tool that utilizes natural language processing to engage users in conversational interactions. It provides businesses with a scalable solution for automating customer support and enhancing user engagement through real-time dialogue.
Funding: $1B+
Rough estimate of the amount of funding raised
ColmeIA
-BrasilThe startup offers a communication platform that enables the creation of intelligent bots to facilitate both human and automated interactions. This integration enhances digital communication efficiency, allowing clients to improve customer engagement and achieve measurable results.
Funding: $5M+
Rough estimate of the amount of funding raised
LimeChat
-MangaloreThe startup develops an AI chatbot that utilizes natural language processing to deliver personalized and contextual interactions for e-commerce businesses. This technology enhances online sales conversions and lowers customer support costs by providing efficient, automated customer engagement.
Funding: $5M+
Rough estimate of the amount of funding raised
Databot
-Santiago, ChileDatabot provides a conversational AI platform that enables businesses to deploy chatbots trained through various methods, including API integrations, web scraping, and document uploads. This technology enhances customer service efficiency by automating over 75% of interactions, resulting in significant sales assistance and improved customer engagement.
Funding: $300K+
Rough estimate of the amount of funding raised
Senseforth.ai
-City of New York, United StatesThe startup develops intelligent action bots that utilize natural language processing to facilitate automated, humanlike conversations between organizations and their stakeholders. These bots enhance customer engagement by accurately interpreting and responding to inquiries, thereby improving communication efficiency and reducing operational costs.
Funding: $10M+
Rough estimate of the amount of funding raised
Marr Labs
-San Francisco, United StatesMarr Labs is developing AI voice bots that utilize advanced natural language processing and machine learning algorithms to replicate human-like conversation. These bots address the challenge of customer service scalability by providing efficient, 24/7 support without the need for human agents.
Funding: $500K+
Rough estimate of the amount of funding raised
Word Works Ai
-Dubai, United Arab EmiratesWordworks AI develops generative AI chatbots and voicebots that utilize natural language processing to provide personalized, real-time customer support across various industries. These solutions enhance customer engagement by delivering accurate responses and streamlining interactions, addressing the need for efficient and effective communication in high-volume environments.
Manychat
-City of New York, United StatesThe startup offers a chatbot development platform that features a visual interface for creating bots without coding, enabling users to automate audience engagement through scheduled messaging, keyword-based replies, and social media integration. This technology allows businesses to enhance their marketing efforts and improve customer interaction, ultimately increasing their return on investment.
Funding: $10M+
Rough estimate of the amount of funding raised
NE Group
-Tokyo, JapanThe startup develops churn prevention software that utilizes AI-driven chatbots to facilitate real-time customer interactions for mail-order businesses. By analyzing global data trends, the platform helps companies retain customers and improve engagement through effective communication.
Ambit
-Auckland, New ZealandThe startup operates a consumer engagement platform that utilizes acoustic language processing to create conversational digital employee chatbots. This technology enhances customer service interactions, leading to increased customer satisfaction, loyalty, and retention while driving online sales growth.
Demystify AI
-Los Angeles, United StatesDemystify AI Studio provides a platform for businesses to create custom AI chatbots that integrate securely with company data, enabling real-time, human-like customer support and product recommendations. This solution reduces customer wait times and minimizes the need for human intervention, allowing teams to focus on more critical tasks.
Cogni2
-São Paulo, BrazilCogni2 provides a generative AI platform to automate customer service and augment support agents. Its no-code chatbot builder and intelligent agent assistance reduce resolution times and improve customer satisfaction.
Futr AI
-London, United KingdomThe startup offers a chatbot platform that integrates voice command devices across various communication channels, enabling organizations to streamline service delivery. By leveraging conversational data and analytics, businesses can enhance engagement and operational efficiency through better performance insights.
Funding: $5M+
Rough estimate of the amount of funding raised
100x Hospitality
-Tel Aviv, IsraelProvides an AI-powered chatbot, Dany, that transforms business operations into authentic, narrative-driven customer interactions. By integrating real-world data and storytelling, it enhances customer engagement, builds trust, and drives revenue growth for businesses of all sizes.
GoBots
-Campinas, BrazilGoBots develops AI-driven chatbots that centralize customer support for e-commerce sellers across multiple marketplaces, enabling rapid response times and efficient management of inquiries. By automating customer interactions, GoBots enhances sales potential by up to 80% while reducing the need for additional customer service personnel.
Funding: $500K+
Rough estimate of the amount of funding raised
Userbot
-Milan, ItalyUserbot is an AI-powered customer interaction platform that utilizes generative AI and natural language processing to automate real-time conversations across various channels, including chat and voice. The platform enhances customer experience by providing instant, accurate responses, thereby reducing response times and operational costs for businesses.
Funding: $500K+
Rough estimate of the amount of funding raised
Real Ice
-Bangor, United KingdomThis company offers an AI chatbot platform that enables businesses to create intelligent virtual assistants for customer service. The platform's chatbots learn and improve over time, providing businesses with a scalable and effective way to engage with customers and answer their questions.
Chat Data
-Sunnyvale, United StatesChat Data provides a platform for creating AI chatbots that integrate with various data sources, allowing users to deploy customized chat solutions on their websites. The service addresses the need for efficient customer interaction by enabling real-time responses and personalized experiences without compromising data privacy.
Lagnos.ai
The startup provides businesses with AI-driven customer support solutions that generate accurate and contextually relevant responses to customer inquiries. This technology enhances response efficiency and improves customer satisfaction by reducing wait times and increasing the quality of interactions.
SURI by Chatbot Maker
-Fortaleza, BrazilThe startup offers a digital communication platform that automates and manages chat channels using artificial intelligence to enhance customer interactions. By analyzing service team performance and streamlining repetitive tasks, the platform enables businesses to improve efficiency and focus on expanding their customer base.
Funding: $300K+
Rough estimate of the amount of funding raised
Quark.ai
-Santa Clara, CubaThe startup offers a customer service platform that utilizes deep learning, natural language processing, and computer vision to automatically interpret customer inquiries and recommend solutions from reference documents. This technology enhances the efficiency of customer care agents, enabling them to improve customer satisfaction and effectively resolve complex issues at scale.
Funding: $5M+
Rough estimate of the amount of funding raised
Coworkers.ai
-Laç, Democratic Republic of the CongoCoworkers.ai develops AI-driven chatbots, voicebots, and emailbots that automate over 85% of customer interactions, significantly reducing operational costs and response times. By streamlining customer communication, the platform enables businesses to focus on higher-value tasks while enhancing customer satisfaction with 24/7 availability and instant responses.
IntentAI
-SingaporeThe startup offers a chatbot training platform that utilizes artificial intelligence to analyze customer interactions and predict sentiment. This technology enables businesses to enhance chatbot performance, leading to improved customer engagement and satisfaction.
Funding: $500K+
Rough estimate of the amount of funding raised
DropChat
-Washington, United StatesDropChat provides AI chatbots that utilize GPT-4 and Retrieval Augmented Generation (RAG) to deliver accurate, context-specific responses based on user-provided data sources. The platform enables businesses to automate customer service interactions, reducing response times and improving user satisfaction while allowing for seamless escalation to human agents when needed.
e-bot7
e-bot7 develops a conversational AI customer service platform that utilizes natural language processing and machine learning to automate customer interactions. This technology reduces response times and operational costs for businesses while enhancing customer satisfaction through efficient query resolution.
ChatBlu
-Miami, United StatesChatblu offers a multilingual customer support chatbot that integrates with platforms like Instagram, Facebook, and WhatsApp, providing 24/7 assistance and real-time product availability updates from Shopify. Utilizing GPT-4.0, the chatbot delivers human-like responses and can be customized with brand-specific documents, reducing the need for additional customer service staff.
Hangzhou Weier
Hangzhou Weier develops AI and natural language processing (NLP) customer service robots that automate responses to customer inquiries, enhancing operational efficiency for businesses. Their technology reduces response times and improves customer satisfaction by providing accurate and context-aware interactions.
Talk-A-Bot
-Budapest, HungaryTalk-A-Bot provides an enterprise chatbot solution that utilizes natural language processing to achieve an 85% response accuracy rate, enabling businesses to automate customer service and internal communications. The platform integrates with major chat applications and offers full technical and marketing support, enhancing user engagement and operational efficiency.
Engages.ai
-SingaporeEngages.ai offers a unified platform that utilizes AI-powered chatbots to automate customer communications, enhancing engagement and conversion rates. The solution addresses the inefficiencies in customer interaction management, enabling businesses to streamline their communication processes and improve sales outcomes.
ChatWith.io
Chatwith provides a customizable AI chatbot that is trained on a business's specific knowledge base and integrated with over 5,000 applications to deliver instant, accurate responses to customer inquiries 24/7. This solution reduces support workload and enhances customer engagement by automating responses and actions based on real-time data.
Funding: $500K+
Rough estimate of the amount of funding raised
Oho Experience
-Seoul, South KoreaOho Chat provides a customer service chat management system that consolidates communications from various platforms, including LINE, Facebook, and Instagram, into a single interface. This solution enhances team efficiency by automating responses and tracking customer interactions, enabling businesses to manage high volumes of inquiries effectively.
Get AI Chatbots
-RyeThe startup provides custom AI chatbots that are trained on specific business data to enhance customer service interactions. These chatbots enable seamless integration into existing systems, improving response times and customer satisfaction.
IAMBOT Inc.
-San Mateo, PhilippinesThe startup has developed a cognitive automation engine that utilizes artificial intelligence and self-learning algorithms to enhance customer interactions through a visual chatbot. This platform enables e-commerce, fintech, HR, hospitality, travel, and telecom sectors to efficiently analyze customer inquiries, improve service delivery, and increase sales channels.
ChatRep, Inc.
Provides custom-trained AI chatbots combined with human support to handle over 80% of customer interactions across various industries. The platform reduces operational costs and improves response efficiency by automating routine inquiries while ensuring sensitive cases are managed by trained human representatives.
Asiabots Limited (Hong Kong | Taiwan | Macau | Canada)
-Hong KongThis startup develops conversational AI solutions utilizing Natural Language Processing (NLP) and Automated Speech Recognition (ASR) technologies to deliver personalized customer service without human intervention. Their platform supports over 20 languages and provides AI voicebots, chatbots, and translators, enhancing operational efficiency and communication across various sectors such as government, banking, and education.
Funding: $500K+
Rough estimate of the amount of funding raised
Aimage
-Turin, ItalyThe startup develops an AI chatbot that utilizes natural language processing to enhance user interactions with service providers. This technology enables businesses to create tailored messaging systems that accurately interpret customer needs and streamline request management across multiple digital channels.
Funding: $500K+
Rough estimate of the amount of funding raised
AI SmartTalk
-Paris, FranceProvides a SaaS platform that leverages AI-powered chatbots and retrieval-augmented generation (RAG) to deliver contextually relevant responses in real time. This solution improves customer support efficiency and accuracy by integrating advanced natural language processing with dynamic information retrieval, enabling businesses to handle inquiries faster and reduce operational costs.
Lynn
Lynn is an AI-powered chatbot designed to automate customer support by utilizing natural language processing and multilingual capabilities, enabling businesses to provide 24/7 assistance. This technology reduces the burden of repetitive inquiries on support teams, allowing them to focus on more complex customer issues while enhancing overall customer satisfaction.
CognitionHub
-Trondheim, NorwayMimir automates customer service for online retailers using artificial intelligence to handle 40-60% of inquiries, significantly reducing manual workload and response times. This solution allows businesses to lower operational costs while maintaining high customer satisfaction through efficient service delivery.
botBrains
-Königswinter, GermanybotBrains develops AI-powered chatbots that provide 24/7 customer support with immediate, accurate responses while seamlessly escalating complex inquiries to human agents. This technology reduces support ticket volume by up to 73% and ensures compliance with GDPR, enhancing customer satisfaction and operational efficiency.
Flow.AI
Flow.ai provides a user-friendly platform for developing chatbots and AI assistants tailored for customer service and conversational commerce. The solution enables businesses to automate interactions, enhancing customer engagement and operational efficiency while reducing response times.
Funding: $100K+
Rough estimate of the amount of funding raised
Krino Forensics
-Concepcion, PhilippinesKrino provides a 24/7 AI-driven chatbot service that automates customer interactions across digital platforms, ensuring immediate responses and support. This technology addresses the issue of lost sales opportunities by engaging customers in real-time, even during off-hours, thereby increasing lead conversion rates and operational efficiency.
Tolki AI
-Dublin, IrelandTolki AI provides an AI-driven customer support platform that delivers high-quality, human-like interactions at a significantly lower cost than traditional services. The solution enhances data retrieval and improves the e-commerce experience, enabling businesses to reduce support expenses and streamline information access.
Jeli AI
Jelibot develops AI-powered chatbots that automate customer service interactions across various industries, including travel, insurance, and banking. By utilizing natural language processing and sentiment analysis, Jelibot enhances customer engagement and operational efficiency while reducing the workload on support staff.