Chatwith provides a customizable AI chatbot that is trained on a business's specific knowledge base and integrated with over 5,000 applications to deliver instant, accurate responses to customer inquiries 24/7. This solution reduces support workload and enhances customer engagement by automating responses and actions based on real-time data.
Funding
$849.6K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many businesses struggle to efficiently manage customer inquiries, leading to delayed response times and increased support costs. Traditional customer service methods often require significant manual effort and can be challenging to scale.
Solution
Chatwith offers a custom AI chatbot solution designed to automate customer support and enhance engagement. The platform allows businesses to train a chatbot on their specific knowledge base, enabling it to provide instant and accurate responses to customer inquiries 24/7. By integrating with over 5,000 applications and APIs, the chatbot can access real-time data and perform tasks on behalf of customers, such as checking inventory or generating documents. This automation reduces support workload, improves customer satisfaction, and provides valuable insights through conversation analytics.
Target Audience
The primary target audience includes businesses of all sizes seeking to automate customer support, enhance customer engagement, and reduce support costs.
Features
- Custom AI chatbot trained on website content, knowledge base, and uploaded files (PDF, DOCX, TXT)
- Integration with 5000+ apps and APIs for real-time data access and task automation
- Customizable branding with custom colors, icons, themes, and brand voice
- Support for over 95 languages for multilingual customer interactions
- Analytics dashboard with conversation logs, notifications, and charts to track customer interactions and improve support
- Team and organization management with role-based access control
- Website chat widget that can be embedded on any page or integrated with popular website builders (Shopify, Wordpress, Framer, Webflow)
- Chatbot API for integration with Slack, Telegram, WhatsApp, and other platforms
- Support for multiple AI models, including GPT-4o, GPT-4, and GPT-4 Turbo