Neurotech Africa develops Sarufi, a no-code chatbot builder that enables businesses to create AI-driven conversational interfaces across platforms like WhatsApp and Facebook. This technology enhances customer service by providing 24/7 support, improving response times, and streamlining customer interactions.
Funding
$36K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many businesses struggle to provide fast and efficient 24/7 customer service, especially on popular messaging platforms, leading to delayed response times and potentially lost sales. Building and deploying AI-powered chatbots often requires coding expertise, making it inaccessible for many businesses.
Solution
Sarufi is a no-code chatbot builder that enables businesses to create and deploy AI-driven conversational interfaces across multiple platforms, including WhatsApp, Facebook, and Instagram. The platform allows users to design sophisticated chatbots without any coding knowledge, streamlining customer interactions and providing instant support. Sarufi offers both flow-based and LLM-based chatbot options, with the ability to create hybrid versions to suit specific business needs. The platform's intuitive dashboard simplifies chatbot management, offering features for team collaboration, usage analytics, and credit management. Sarufi aims to empower businesses to enhance customer engagement and automate customer service, ultimately improving customer satisfaction and driving sales.
Target Audience
Sarufi is designed for businesses of all sizes, particularly those in Africa, that want to improve customer service and engagement through AI-powered chatbots without requiring coding expertise.
Features
- No-code chatbot builder for creating AI-driven conversational interfaces
- Multi-platform support for WhatsApp, Facebook, Instagram, and websites
- Flow-based, LLM-based, and hybrid chatbot options
- Workspace feature for team collaboration with role-based access control
- Real-time usage analytics to track chatbot performance and credit consumption
- Credit-based payment plan, charging only per conversation
- Integration with Ghala, a Sarufi twin platform, focusing on streamlining commerce experiences on social platforms
- Dashboard for managing chatbots, members, API keys, and credits