Top 50 Customer Relationship Management in Latin America

The startup operates an online customer relationship platform that integrates omnichannel communication tools, including chat, email, and chatbots, to enhance customer engagement and streamline the customer journey. By providing analytics for brand monitoring on social media, the platform enables businesses to anticipate market trends and improve customer service efficiency.

The startup offers a customer relationship management platform that integrates with major ERPs and e-commerce systems via WeblinkAPI to provide targeted discounts to customers. This approach enables retailers to enhance profitability by increasing sales volume and effectively managing fixed costs.

The startup offers a communication platform that utilizes automated messaging and real-time conversation management to enhance customer engagement for businesses. This technology enables companies to efficiently manage customer interactions, improving their CRM processes and response times.

Lunatic Monkey provides customer relationship intelligence software that analyzes client interactions to identify key insights and optimize future engagements. Their platform helps businesses understand customer behavior and preferences, enabling more effective communication and improved client satisfaction.

This startup develops a customer relationship management platform tailored for the retail and e-commerce sectors, featuring omnichannel communication and customer purchase history tracking. By automating sales processes, the platform enhances customer loyalty and drives revenue growth for businesses.

The startup provides customer relationship management (CRM) systems and analytics tools that enable retail and major brands to enhance customer engagement and retention. By offering market research services, the company helps businesses gain insights into customer behavior, improving satisfaction and loyalty.

Leadsales is a CRM platform that centralizes and organizes customer interactions across WhatsApp, Facebook, and Instagram, allowing businesses to manage conversations in structured columns and automate message scheduling. This solution addresses the challenge of inefficient communication management, enabling companies to enhance follow-up processes and increase sales opportunities.

Laudus offers an ERP-CRM software solution designed specifically for small and medium-sized enterprises, integrating modules for sales, purchasing, accounting, and customer management into a single platform. This system simplifies business operations and enhances efficiency by providing easy implementation, multi-user capabilities, and built-in electronic invoicing, addressing the complexities of managing diverse business functions.

The startup offers a cloud-based marketing platform that utilizes AI to provide businesses with qualified lead databases and tailored campaign strategies. This approach enables companies to enhance customer acquisition and generate new sales opportunities without relying on invasive automation techniques.

The startup offers a conversational AI platform that automates customer interactions across various contact channels, integrating seamlessly with social media platforms. This technology enables businesses to handle client inquiries more efficiently, significantly reducing response times and improving overall customer satisfaction.

The startup offers a cloud integration platform that automates data synchronization and system orchestration, enabling businesses to create custom workflows that connect disparate systems. This solution streamlines sales processes and consolidates customer records, improving operational efficiency and accelerating data-driven decision-making.

Carttera provides a payments and collections software that automates transaction processing and reminder notifications for businesses. This solution reduces late payments and improves cash flow management by streamlining financial operations and enhancing customer engagement.

Provides AI-powered virtual employees for small and medium-sized businesses, automating customer interactions via WhatsApp, Instagram, and calls while integrating seamlessly with CRM systems. Reduces manual workload by up to 50% through error-free data entry, automated task handling, and human escalation triggers, enabling businesses to improve efficiency and customer satisfaction.

Tuesday provides an AI-driven platform that generates hyper-personalized outreach emails and LinkedIn messages while automating the verification of B2B contact data through a triple-verification process. This technology enables sales professionals to efficiently reach decision-makers with accurate contact information, significantly increasing response rates and streamlining outreach efforts.

Bewe provides a digital ecosystem for small and medium-sized businesses in Spain and Latin America, integrating online marketing tools, customer relationship management, and scheduling functionalities into a single platform. This solution enhances customer acquisition and retention by improving online visibility and streamlining business operations, ultimately increasing efficiency and revenue.

This startup offers a B2B marketplace that integrates financing solutions to facilitate efficient transactions and inventory management. By providing tools for digital catalog creation, sales team management, and real-time data analytics, it addresses the challenges of inventory shortages and operational inefficiencies in supply chains.

A Revi utilizes artificial intelligence to analyze customer data and identify target audiences, enabling businesses to create personalized marketing campaigns on WhatsApp. This approach addresses the challenge of low engagement and conversion rates in traditional marketing by delivering tailored messages that significantly enhance revenue and customer insights.

The startup offers a cloud-hosted collection software that integrates accounts receivable management, enabling users to segment portfolios and automate personalized communications. This platform allows businesses to efficiently establish a debt collection department with minimal setup, enhancing operational effectiveness in managing outstanding debts.

MeetRox utilizes AI to automatically populate CRM systems by transcribing and analyzing sales meetings, providing reliable data directly from client interactions. This technology enhances sales team productivity by eliminating manual data entry and delivering actionable insights from every conversation.

Sales Journey offers an AI-powered platform that integrates CRM functionalities with sales management tools, enabling organizations to prioritize deals, track performance, and forecast revenues effectively. By consolidating multiple sales operations into a single interface, it enhances operational efficiency and reduces the complexity of managing disparate tools.

Ramper is a digital marketing and sales platform that integrates B2B prospecting, inbound marketing, and CRM functionalities to enhance lead generation and sales management. The platform automates outreach and marketing processes, enabling companies to efficiently convert leads into customers and increase revenue.

Sagicc is an omnichannel customer experience platform that consolidates communication across various channels, including phone, email, SMS, and social media, into a single interface. By utilizing AI-driven automation and real-time data analytics, Sagicc enhances team productivity and improves customer interactions, enabling businesses to efficiently manage customer service processes.

TaxDome is a practice management software that consolidates workflow, client relationship management, document storage, and billing into a single platform for accounting and tax professionals. It enhances operational efficiency by automating tasks and providing a secure client portal, ultimately saving over 40 hours per month per team member.

The startup offers a business intelligence platform that utilizes artificial intelligence to analyze sales data, identify revenue opportunities, and calculate potential losses for commercial teams. This solution enhances decision-making for retail and industry managers, ultimately improving business performance and outcomes.

Calcme offers a cloud-based management platform specifically designed for small businesses in the printing and woodworking industries, providing tools for budgeting, production tracking, and order management. The platform addresses the challenges of operational inefficiency and financial oversight by centralizing business processes into a single, user-friendly software solution.

The startup offers a business management platform that organizes document presentation and submission, including budgets and work orders, while also recording professional appointments. This solution enables small businesses to streamline operations and enhance client interactions, leading to improved customer satisfaction.

The startup offers a finance credit operations platform that enables startups and non-financial companies to access customized financing options and streamline their credit management processes. By reducing bureaucratic hurdles and simplifying transactions, the platform enhances financial efficiency for users and customers.

Provides a supplier relationship management (SRM) platform that automates and integrates supplier registration, qualification, and monitoring processes with ERP systems. It reduces the time and complexity of supplier onboarding by 90% and ensures compliance through real-time updates, customizable workflows, and automated alerts.

Client Acquisition Systems utilizes AI-driven professional sales development representatives (SDRs) to generate three times more sales appointments within 80 days. This approach addresses the challenge of inefficient lead generation, enabling businesses to significantly enhance their sales pipeline.

Helena is a CRM and customer service platform that integrates with WhatsApp and Instagram Direct, transforming these messaging apps into business tools. It automates conversational marketing to streamline communication between teams, customers, and leads, improving sales funnel tracking and customer relationship management.

The startup offers an experience management platform that utilizes customer profiling and feedback capture to enhance user engagement and retention. By providing actionable insights from strategic data, the platform reduces customer acquisition costs and minimizes churn for businesses.

PeopleXperience is a platform that enables businesses to map and manage customer and employee journeys through real-time data integration and automation. This solution enhances customer experience by providing visual insights into interactions, allowing companies to identify improvement areas and optimize engagement strategies.

LlamadaPro automates sales processes by integrating AI agents that assist with call management, CRM updates, and prospect qualification, enhancing team efficiency. This technology enables sales teams to increase conversion rates by up to 30% while saving over five hours per week per agent.

Atendo offers an omnichannel help desk platform that unifies customer communications from channels like WhatsApp and email into a single interface. It streamlines support operations with workflow automation, ticket triaging, and integrated CRM for personalized customer engagement and efficient issue resolution.

The startup offers a customer service platform that utilizes deep learning, natural language processing, and computer vision to automatically interpret customer inquiries and recommend solutions from reference documents. This technology enhances the efficiency of customer care agents, enabling them to improve customer satisfaction and effectively resolve complex issues at scale.

Sumeria provides emotional and psychometric analytics through its Quality Audit, Customer Insight, and Work Force Management solutions, enabling businesses to enhance customer interactions and improve sales performance. By automating the analysis of customer communications, Sumeria helps organizations reduce operational costs and increase contact efficiency, leading to higher customer satisfaction and retention rates.

TekStack is a unified platform that integrates CRM, marketing automation, professional services automation, and revenue management specifically for B2B tech companies. It provides a single source of truth for tracking customer journeys, managing subscriptions, and optimizing revenue processes, enabling businesses to operate more profitably.

Leadfinder is a CRM and marketing automation platform that provides outsourced marketing and sales teams to enhance lead generation and customer engagement. By streamlining these functions, it enables businesses to improve conversion rates and lower operational costs, allowing them to concentrate on their core activities.

The startup operates an online distribution platform that enables food retailers to create digital storefronts without the need for inventory or warehouse management. Its product catalog and filtering system allow wineries and restaurants to efficiently find and offer products tailored to their specific needs.

Sellbie is a CRM platform that utilizes AI to create hyper-personalized customer journeys by analyzing purchasing habits and integrating data from both physical and online retail environments. This technology increases retail sales by up to 40% through targeted campaigns and intelligent cashback incentives tailored to individual customer preferences.

ReviewGenies utilizes AI to centralize and analyze customer feedback from various platforms, generating prioritized action plans that enhance service quality and improve online ratings. By automating the identification of key issues and providing tailored checklists, the platform enables hotels to efficiently address guest concerns, ultimately driving higher customer satisfaction and increased bookings.

Talamo provides an automated accounts receivable management platform that streamlines the collection process by analyzing customer payment behavior and optimizing communication strategies. This technology reduces the days sales outstanding (DSO) by 20%, enhancing cash flow and minimizing administrative burdens for businesses.

COREN provides a data-driven platform that automates customer journey creation and behavior segmentation through an intuitive interface and well-documented APIs. This technology enables businesses to enhance customer engagement and loyalty by personalizing experiences across both physical and digital channels.

Cheetrack provides a platform that automates customer interactions through WhatsApp, enabling businesses to manage inquiries, follow-ups, and sales tracking efficiently. This solution addresses the challenge of low engagement and conversion rates by increasing customer response rates and recovering abandoned shopping carts, ultimately boosting sales by up to 10%.

Altur provides AI-powered chatbot automation for customer service, collections, and marketing, enabling businesses to manage customer interactions across calls and WhatsApp. The platform enhances engagement by automating responses and facilitating real-time collaboration between human agents and AI assistants, resulting in a 40x increase in conversations and a 10x return on investment.

Ruklo provides a digital platform that centralizes customer loyalty programs for retail businesses, enabling them to implement targeted campaigns and analyze customer engagement data effectively. This solution addresses the inefficiencies of traditional loyalty systems by streamlining program management and enhancing customer retention strategies.

NUA Technology offers a virtual agent powered by artificial intelligence that provides 24/7 customer support, manages incoming and outgoing calls, and personalizes client interactions to enhance sales and service efficiency. This solution addresses the challenges of high call volumes and the need for immediate customer engagement, ultimately improving lead qualification and operational cost reduction.

SprintHub is an all-in-one platform that integrates marketing automation, CRM, and omnichannel customer service tools to streamline lead acquisition and management. By centralizing these functions, it eliminates the need for multiple software solutions, reducing operational complexity and improving customer engagement.

This startup offers a customizable CRM platform that integrates with WhatsApp to streamline client management for professionals such as lawyers and real estate agents. By utilizing AI-driven deal management and task automation, it enhances operational efficiency and ensures no opportunities are missed.

Contemplato is a consórcio technology platform that integrates automated billing, customer retention, and omnichannel communication solutions to enhance operational efficiency in the secondary consortium market. By streamlining onboarding and reducing customer churn, the platform improves liquidity and satisfaction for consortium administrators and participants.