Zuum is a logistics platform that automates freight operations by integrating digital freight marketplaces, shipper and carrier TMS, and mobile driver applications. This technology reduces manual processes, enhances load matching speed by 35%, and decreases workforce costs by 40%, ultimately improving on-time delivery performance and customer satisfaction.
Funding
$38.6M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
CPEEPASVTPFounders
Product
Problem
Freight brokerages often rely on manual processes and disparate systems, leading to inefficiencies in load matching, increased operational costs, and limited visibility into shipment status. This can result in delays, errors, and reduced customer satisfaction.
Solution
Zuum offers a cloud-based platform designed to automate freight brokerage operations by integrating digital freight marketplaces, shipper and carrier TMS systems, and mobile driver applications. The platform streamlines workflows from load tendering to payment processing, reducing manual tasks and improving communication between brokers, shippers, and carriers. By providing real-time visibility and predictive analytics, Zuum enables proactive exception management and optimized decision-making, leading to improved on-time delivery performance and increased profitability. The system's modular design and open APIs allow for seamless integration with existing systems and customization to meet specific business needs.
Target Audience
Zuum primarily targets freight brokerages seeking to digitize their operations, reduce costs, and improve service levels, as well as shippers and carriers looking for enhanced visibility and streamlined communication.
Features
- Automated load tendering and dispatch with digital notifications
- Real-time track and trace with 24/7 shipment visibility via mobile app
- Integrated messaging center for streamlined communication between brokers, drivers, and customers
- Electronic document management with e-signature capabilities (ZUUMSign)
- Comprehensive pricing tools with lane analysis, market data, and historical information
- Advanced reporting and predictive analytics for identifying inefficiencies and improving supply chain operations
- Carrier relationship management with electronic onboarding and performance monitoring
- Streamlined accounting activities with accounts payable and receivable tools
- Customizable email communications and role-based workflow management
- API integrations with load boards, TMS, and accounting systems