Ztgrowth provides an AI‑powered conversational commerce platform that consolidates all customer interactions on WhatsApp, turning website clicks, ad links, and QR code scans into contextual leads. The memory‑enabled AI agent, trained on the retailer’s catalog and policies, can recommend products, recover abandoned carts, and complete purchases, while bidirectional webhooks keep e‑commerce, CRM, and analytics systems synchronized for seamless handoff to human agents.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often rely on fragmented communication channels—separate websites, ads, QR codes, and customer service lines—requiring manual hand‑off and causing delays, lost context, and low conversion rates in online and offline sales funnels.
Solution
Ztgrowth offers an AI‑powered conversational commerce platform that centralizes all customer interactions on WhatsApp. The system captures contextual leads from websites, Meta ads, QR codes on packaging or point‑of‑sale displays and routes them directly to a memory‑enabled AI agent. The agent, trained on the retailer’s catalog, policies, and brand tone, can recommend products, answer questions, recover abandoned carts, and finalize purchases within the same chat. All conversation data is synchronized bidirectionally with e‑commerce platforms (Shopify, VTEX), CRMs (HubSpot, RD Station, Salesforce, etc.) and analytics tools (GA4, Meta Pixel) via native webhooks, allowing seamless hand‑off to human agents when needed. This unified, continuous chat eliminates the need for separate SDR teams or custom integrations, delivering faster response times and higher conversion rates across marketing, sales, and post‑sale support.
Target Audience
Primary customers are e‑commerce brands and retailers that sell through both online and physical channels and need a unified, WhatsApp‑based sales and support experience.
Features
- Contextual lead capture that preserves product, campaign, and journey data when users click from websites, ads, QR codes on packaging or shelves
- Memory‑enabled AI agent trained on the client’s catalog and brand voice, capable of recommendation, cart recovery, and order completion within WhatsApp
- Bidirectional webhook integration with major e‑commerce (Shopify, VTEX), CRM (HubSpot, RD Station, Salesforce, Klaviyo), and analytics platforms (GA4, Meta Pixel) for real‑time data sync
- Native support for official Meta API and WhatsApp Business, enabling seamless messaging without third‑party intermediaries
- Human‑in‑the‑loop handoff with full conversation history, allowing support agents to continue interactions without losing context
- Quick deployment in under 7 days, with no dedicated IT team required