Zonic provides an AI-powered receptionist platform for clinics that handles patient communication, lead qualification, and appointment scheduling directly through WhatsApp. The platform combines a CRM, integrated payment gateway, and automated follow-ups to help clinics reduce no-shows and increase revenue. It works across multiple medical specialties and connects with Instagram and other clinic systems.
Funding
Funding not disclosed
Founders
Product
Problem
Clinics often lose potential patients due to slow response times, limited reception hours, and inconsistent follow-up, resulting in missed appointments and reduced revenue. Manual administrative work consumes staff time that could be spent on higher-value patient care, while no-shows and abandoned leads further impact clinic profitability.
Solution
Zonic provides an AI receptionist that automatically handles patient inquiries, qualifies leads, and schedules appointments 24/7 through WhatsApp. The platform combines a CRM with an intelligent sales funnel, integrated payment processing, and context-aware follow-up messages that adapt to each patient's history and behavior. Clinics can track leads, manage appointments, and collect payments at the moment of booking, reducing no-shows and improving conversion rates. The AI is trained for multiple medical specialties and can be implemented in as little as five days, allowing clinics to see results quickly.
Target Audience
Primary customers are medical and aesthetic clinics, including dental, dermatology, plastic surgery, physiotherapy, nutrition, psychology, ophthalmology, orthopedics, gynecology, pediatrics, and general practice, that want to automate patient communication and increase appointment volume.
Features
- AI-powered WhatsApp receptionist that responds in seconds, qualifies leads, and identifies hot prospects for the clinic staff
- Automated appointment scheduling, reminders, and rescheduling with payment confirmation to reduce no-shows
- Integrated payment gateway that collects full or partial payment at the time of booking for private patients
- CRM with automatic patient categorization by procedure of interest, health plan, and conversation history
- AI-driven follow-up that determines the best time and message content based on patient data and past interactions
- Budget and purchase tracking with proactive AI reminders for pending quotes and renewal appointments
- Integration with Instagram and other major clinic management systems for end-to-end workflow automation