ENSEK provides a SaaS platform for utilities and energy retailers focused on customer care, billing, and financial management. Their Ignition technology streamlines the customer lifecycle, ensuring accuracy and regulatory compliance for domestic and business energy providers. The company is also developing an orchestration layer to integrate energy flexibility and consumer engagement capabilities.
Funding
Funding not disclosed
Founders
Product
Problem
Energy companies face challenges in optimizing customer engagement, managing distributed energy resources, and reducing operational costs in a rapidly evolving energy landscape. Traditional methods often lack the real-time insights and automation needed to effectively manage smart devices, electric vehicle (EV) charging, and solar battery usage. This can lead to missed opportunities for revenue generation and increased cost to serve.
Solution
Zoa Technologies offers an API-driven SaaS platform that enables energy providers to build deeper customer engagement, optimize energy consumption, and unlock new revenue streams. The platform connects to over 500 types of smart devices, providing a unified experience for customers to manage their energy assets. By leveraging AI-powered energy management, Zoa helps energy companies offer smarter tariffs, optimize EV charging, and maximize savings from solar battery storage, while also enabling them to shape demand to reduce wholesale energy costs and promote the use of renewable energy sources.
Target Audience
The primary target audience includes energy companies, utilities, and other energy providers seeking to enhance customer engagement, optimize energy asset management, and reduce operational costs.
Features
- API-driven platform for seamless integration with existing energy company systems
- Smart device management capabilities for connecting and controlling over 500 device types
- Managed EV charging solutions that optimize charging schedules and offer flexible tariffs
- Solar battery optimization features that maximize customer savings by storing excess solar power and selling it back to the grid
- AI-powered energy management algorithms that shift energy usage to off-peak times and promote the use of renewable energy
- Customer support tools providing a comprehensive view of customer data for efficient problem resolution