ziplab.ai builds AI-powered products that automate everyday tasks for Brazilian professionals, starting with Ivete.ai, a WhatsApp-based assistant for beauty professionals. The platform turns WhatsApp conversations into a complete operational system, handling scheduling, payments, and customer relationship management directly within the app. By focusing on real problems for real people, ziplab.ai aims to democratize AI access across Brazil, making technology useful for those who need it most.
Funding
Funding not disclosed
Founders
Product
Problem
Millions of Brazilians lose hours every day on repetitive tasks that could be automated, while the broader tech world focuses on distant concepts like AGI and singularity. Small service professionals, particularly in the beauty sector, lack accessible digital tools that integrate with the communication channels their clients already use, forcing them to manage appointments, payments, and customer follow-ups manually.
Solution
ziplab.ai creates human-first AI products that solve concrete problems for real people. Its flagship product, Ivete.ai, transforms WhatsApp into a complete operational system for beauty professionals, enabling automated scheduling, integrated billing, and continuous customer relationship management. The platform eliminates the need for clients to learn new apps or visit separate websites, as everything happens within the messaging interface they already use daily. By focusing on practical, simple solutions over unnecessary complexity, ziplab.ai helps small business owners reduce operational overhead and focus on their core work.
Target Audience
Primary customers are Brazilian beauty professionals, including manicurists, hairstylists, and aestheticians, who need simple, accessible digital tools to manage their independent businesses. The broader target includes any small service provider in Brazil looking to automate client communication and operations through WhatsApp.
Features
- Ivete.ai automates appointment booking directly through WhatsApp, with client bookings appearing automatically in the professional's calendar
- Integrated payment and billing features allow professionals to charge and collect payments without leaving the chat interface
- Continuous customer relationship management tools support ongoing engagement and client retention through the same messaging channel
- Solutions are designed with a KISS (Keep It Simple) philosophy, prioritizing simplicity and usability over feature bloat
- Products are built with maintainability in mind, following DRY (Don't Repeat Yourself) principles to ensure long-term code quality