Ziosk provides a table-side tablet solution that integrates spatial location technology for seamless ordering and payment in restaurants, allowing guests to view menus, play games, and pay on demand. This system reduces wait times and enhances operational efficiency, saving restaurants an average of 201,365 minutes annually while increasing table turnover and guest satisfaction.
Funding
Funding not disclosed
Founders
Product
Problem
Restaurants face challenges in optimizing table turnover, managing labor costs, and enhancing guest satisfaction due to inefficient ordering and payment processes. Traditional methods often lead to longer wait times, reduced server efficiency, and missed opportunities for upselling and loyalty program enrollment.
Solution
Ziosk provides a comprehensive tabletop platform that streamlines the guest experience from ordering to payment, leveraging spatial location technology for enhanced efficiency. The system enables guests to browse menus, place orders, play games, and securely pay on demand, reducing wait times and increasing table turnover. Ziosk's platform integrates with existing POS, payment gateways, and loyalty programs, offering a seamless solution for restaurants to optimize operations, increase revenue, and improve guest satisfaction. The "Drop & Pay" feature further simplifies checkout by automatically recognizing the table location, presenting the correct check, and facilitating quick and easy payments.
Target Audience
Ziosk primarily targets restaurants, hotels, and entertainment venues looking to improve operational efficiency, increase revenue, and enhance the guest experience through technology-driven solutions.
Features
- Tabletop tablets with interactive menus and on-demand ordering capabilities
- Secure payment processing with support for various payment methods
- Integrated loyalty program enrollment and rewards management
- Real-time guest surveys for immediate feedback and service improvement
- Spatial location technology for accurate table recognition and order delivery
- Integration with existing POS systems, payment gateways, and loyalty platforms via API
- Server handheld devices for streamlined checkout and order management
- Dynamic table management for flexible order and payment options anywhere in the restaurant