The startup offers a metering and billing platform that processes measurement data and energy consumption information to enhance operational efficiency for businesses in sustainable energy systems. By providing invoicing, payment tracking, and customer management tools, the platform enables clients to improve transparency and reduce carbon dioxide emissions in their building operations.
Funding
$5.4M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Sustainable energy systems often face operational inefficiencies due to complexities in processing measurement data and energy consumption information. Invoicing, payment tracking, and customer management can be time-consuming and lack transparency, hindering efforts to reduce carbon emissions and optimize resource allocation.
Solution
Zero Friction offers a SaaS platform designed to streamline metering and billing processes for businesses in the district and communal heating and cooling sectors. The platform automates the meter-to-cash cycle, from data validation and consumption calculation to invoicing and payment processing. It provides tools for contract and product management, enabling users to define fixed or variable costs based on energy consumption. With its integrated customer portal, end-users can manage their accounts, track energy usage, and access invoices, promoting transparency and reducing administrative overhead. Zero Friction also offers optional Business Process Outsourcing (BPO) services, managing the entire meter-to-cash process on behalf of clients.
Target Audience
The primary customers are district heating and cooling suppliers, communal heating and cooling providers, property managers, energy service providers, and social housing companies.
Features
- Automated meter-to-cash process, from data import to invoice generation
- Measurement data validation to ensure invoice accuracy
- Support for fixed or consumption-related rates and cost distribution billing methods
- Customer self-service portal for managing accounts, tracking usage, and accessing invoices
- Automated payment reminders and clear overview of customer aging
- Integration with Meter Data Management Systems (MDMS), CRM, ERP, and banking systems via API
- Optional Business Process Outsourcing (BPO) for complete meter-to-cash management
- ISO 27001 certified back-office for robust data security
- Embedded Power BI reports for data analysis