Eyal Feder-Levy
CEO and Co-founder
Zencity
Zencity offers an AI‑powered platform that continuously aggregates and analyzes resident feedback from surveys, social media, 311 calls and other channels, turning unstructured data into real‑time dashboards, sentiment scores and trend alerts. The service helps city, county and state governments and law‑enforcement agencies monitor service performance, public safety and community sentiment, enabling data‑driven decisions that improve services and build public trust.
- Artificial Intelligence
- Data & Analytics
- Enterprise Software
- Government Technology
- Software Only
Updated 5 months ago
Funding
Raised to date
$40MRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Funding rounds are not available yet.
Founders
Product
Problem
Local governments and law‑enforcement agencies often struggle to gather timely, comprehensive feedback from residents, leading to blind spots in service performance, public safety decisions, and community trust.
Solution
Zencity provides an AI‑powered platform that continuously collects and analyzes community input from multiple channels, turning unstructured data into actionable insights. The system surfaces trends, sentiment, and emerging issues for officials to monitor service performance, improve public safety strategies, and refine communication. By delivering real‑time dashboards and predictive analytics, Zencity enables leaders to make transparent, data‑driven decisions that address resident concerns and build trust. The platform also offers consultation support to help agencies interpret findings and implement inclusive policies.
Target Audience
Primary customers are city and county governments, state agencies, and law‑enforcement organizations that need data‑driven tools to understand resident feedback and improve public services.
Features
- Automated aggregation of resident feedback from surveys, social media, 311 calls, and other public channels, available 24/7
- Advanced natural‑language processing and machine‑learning models that generate sentiment scores, topic clustering, and trend detection
- Interactive dashboards for performance management, public safety monitoring, messaging effectiveness, and strategic planning
- Proactive inclusivity tools that identify under‑represented community voices and highlight equity gaps
- Expert consulting services to assist agencies in interpreting insights and translating them into policy actions
- Secure, cloud‑based architecture with role‑based access controls for government and law‑enforcement users