Zecpe offers a checkout conversion tool that enables e-commerce businesses to achieve a 30-second checkout process, significantly reducing cart abandonment rates. The platform employs intelligent risk analysis to minimize return-to-origin (RTO) rates by 30% through targeted customer verification and payment nudges.
Funding
Funding not disclosed
Founders
Product
Problem
E-commerce businesses face challenges with lengthy checkout processes, leading to high cart abandonment rates. Additionally, return-to-origin (RTO) rates, especially for cash-on-delivery (COD) orders, result in significant revenue loss.
Solution
Ecom360 offers a suite of tools designed to streamline the e-commerce shopping experience, focusing on faster checkouts and RTO reduction. The platform provides a 30-second checkout process by leveraging pre-filled customer data and optimized payment gateway routing. To combat RTO, Ecom360 employs intelligent risk analysis to filter COD options for low-risk customers and encourages prepaid orders through targeted incentives and WhatsApp nudges. The system also provides real-time order tracking and analytics to optimize ad campaigns and reduce customer acquisition costs.
Target Audience
Ecom360 primarily targets e-commerce and direct-to-consumer (D2C) businesses looking to improve conversion rates, reduce RTO losses, and enhance the overall customer shopping experience.
Features
- One-click checkout with auto-filled addresses from a database of 15+ million saved customer contacts.
- Upfront visibility of payment options like EMIs and BNPL, increasing average order value.
- Intelligent risk analysis to enable COD only for low-risk shoppers, reducing RTO rates.
- Automated COD to prepaid conversion via WhatsApp nudges with one-click payment links.
- Real-time order tracking and delivery updates for customers.
- Server-side event tracking for Facebook, Google, and other ad platforms.
- Integration with marketing tools like MoEngage and WebEngage.