ZathosAI is an AI-powered WhatsApp receptionist that automates booking, enquiries, reminders, and follow-ups for service businesses. It replies instantly in any language, 24/7, and integrates with calendars, CRMs, and custom workflows. The platform runs on the official WhatsApp Business API and is GDPR-compliant with EU data residency.
Funding
Funding not disclosed
Founders
Product
Problem
Service businesses lose revenue to missed calls, unanswered DMs, and slow follow-ups because bookings are scattered across phone lines, WhatsApp, Instagram, and email. Staff can't respond around the clock, and customers often abandon enquiries when they don't get an instant answer.
Solution
ZathosAI provides an automated WhatsApp receptionist that handles the entire booking conversation end-to-end. It understands natural language in any language, checks availability against custom business rules, confirms appointments, sends reminders, and follows up with review requests and re-booking nudges. The system runs 24/7 with an average response time of under three seconds, and every conversation is tracked and recorded. It integrates with Google Calendar, Sheets, CRMs, and custom workflows, and is built on the official WhatsApp Business API with GDPR-compliant data handling and EU data residency.
Target Audience
Primary customers are service businesses including clinics, healthcare providers, salons, gyms, restaurants, rentals, hospitality venues, and professional services. The platform also serves chains and multi-venue operators needing centralized booking management across locations.
Features
- Natural-language understanding in any language, including English, Spanish, Arabic, and German
- Custom booking rules covering opening hours, staff schedules, services, buffers, blackout dates, and booking limits
- Automatic confirmations, reminders, and cancellation handling via WhatsApp, with one-tap cancellation to free up slots
- Automated review requests and consent-based re-booking campaigns sent where customers actually read them
- Integrations with Google Calendar, Sheets, CRM systems, and custom workflows via API
- Multi-location management with dedicated WhatsApp numbers, calendars, and per-venue reporting from one dashboard
- Official WhatsApp Business API via Meta, with data minimisation, right to erasure, and EU server storage