YouSquared provides an AI receptionist that answers calls and texts 24/7, handles scheduling and follow-ups, and books appointments in a business's name. The platform supports 32+ languages, remembers past conversations, and integrates with existing workflows to ensure no call goes unanswered.
Funding
Funding not disclosed
Founders
Product
Problem
Small and medium-sized businesses often miss calls after hours or during peak times, leading to lost appointments and frustrated customers. Traditional phone systems require staff to be available around the clock, which is costly and impractical for most practices.
Solution
YouSquared offers an AI receptionist that answers every call with a warm, human-sounding voice, handles scheduling, and follows up by text—all in the business's name. The AI works 24/7, supports 32+ languages, and remembers contacts and past conversations so callers never repeat themselves. It transcribes and summarizes every call, pulls out follow-ups, and routes urgent calls to the right person live. Businesses can watch calls in real time, join from the transcript, and customize the AI's behavior through simple voice instructions.
Target Audience
Primary customers are medical and dental practices, professional service firms, and small businesses that need reliable after-hours call handling and appointment booking without hiring additional staff.
Features
- Natural call handling with a human-sounding voice that answers 24/7 in the business's name
- Multilingual support for 32+ languages with automatic language switching mid-conversation
- Memory of contacts and past conversations to avoid repetition
- Call transcription, summaries, and follow-up extraction in a unified inbox
- Texting capabilities including missed-call texts, auto-replies, and AI-generated drafts
- Dedicated AI phone number with verified caller ID for outbound calls
- Live call monitoring with alerts and the ability to join calls from the transcript
- Web and iOS apps with analytics, weekly digests, and multiple AI lines for team accounts
- HIPAA, SOC 2, and PIPEDA compliance built for regulated industries