Backpack Healthcare
Backpack (youmehealthcare.com) provides fully online mental health care for children ages 4 and up, plus teens, young adults, and parents, combining therapy and psychiatry through one unified team. Families complete a short intake form, get matched with a clinician within 1–2 business days, and attend video sessions from home with same-week availability. The platform is covered by 100+ commercial insurance plans and Medicaid in 5 states, with most families paying $0.
- Healthcare Technology
- Digital Health
- Software Only
Funding
Funding not disclosed
Founders
Product
Problem
Families seeking mental health care for children often face long waitlists, confusing billing, and therapy that doesn't feel tailored to a child's developmental stage. Parents may not know if their child's struggles warrant professional help, and navigating separate providers for therapy and psychiatry adds further friction.
Solution
Backpack provides a fully online mental health platform for children ages 4 and up, as well as teens, young adults, and parents. Care is delivered by a unified team that coordinates therapy and psychiatry, eliminating the need for multiple clinics or logins. The platform offers age-specific approaches—including play-based therapy for young children, teen-focused sessions, and parent coaching—so treatment matches each family member's needs. Families complete a short intake form, get matched with a clinician within 1–2 business days, and attend sessions from home via video, with evening and weekend availability.
Target Audience
Primary customers are parents seeking mental health care for their children (ages 4+), as well as teens, young adults, and adults who prefer online, family-integrated therapy and psychiatry.
Features
- Unified care team providing both therapy and psychiatry without separate referrals or logins
- Age-specific treatment tracks for ages 4–10, tweens/teens, young adults 18–25, and adults 26+
- Play-based therapy and parent coaching designed for young children
- Same-week appointment availability with online video sessions from home
- Covered by 100+ commercial insurance plans and Medicaid in 5 states, with most families paying $0
- No diagnosis or crisis required to start care; families can reach out based on concern alone