The startup offers a cloud-based retail management platform that utilizes machine learning to provide tailored product recommendations and insights through custom catalogs. This technology enhances sales operations by enabling online purchasing and supporting call center interactions, ultimately increasing customer turnover.
Funding
$730K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Traditional retail businesses, especially in Latin America, face challenges in executing commercial strategies across diverse geographic locations and struggle with monitoring sales team performance and point-of-sale execution. This complexity leads to missed opportunities for improving product mix and deepening customer relationships.
Solution
Yom provides an AI-powered, cloud-based platform designed to streamline and optimize commercial strategy execution for traditional retail businesses. The platform offers real-time monitoring of sales team activities, AI-driven product recommendations, and personalized customer interactions across multiple service channels. By integrating sales, marketing, and customer management into a unified ecosystem, Yom enables businesses to digitize customer interactions, unlock financial opportunities through Fintech solutions, and transform data into actionable insights. The platform's omnichannel approach ensures frictionless sales by empowering field sales teams with AI-guided sales pitches, optimizing sales routes, and predicting demand.
Target Audience
Yom primarily targets established brands, distributors, wholesalers, and producers operating in the traditional retail sector, specifically those seeking to optimize their sales processes, enhance customer engagement, and leverage data-driven insights to improve business outcomes.
Features
- AI-driven recommendations for product mix optimization and sales strategies
- Real-time monitoring of sales team performance and point-of-sale execution
- Omnichannel support for assisted and self-service channels, including field sales, remote sales, B2B portals, and AI-powered sales representatives (GPT)
- Integrated Fintech solutions for streamlined payments, credit management, and risk assessment
- Marketing automation tools for personalized campaigns and dynamic content delivery
- Advanced analytics dashboard for visualizing key performance indicators and identifying growth opportunities
- Mobile applications for field sales teams to manage customer interactions and capture real-time market data
- API integrations for seamless data exchange with existing CRM and ERP systems