About Yodel.io (acquired by Brevo)

Yodel provides a cloud-based business phone system that integrates with tools like Slack, enabling customer service teams to manage calls, texts, and voicemails from any device. This solution enhances communication efficiency and call quality while simplifying the management of customer interactions in a single platform.

```xml <problem> Customer service teams often struggle with fragmented communication channels, juggling calls, texts, and voicemails across multiple devices and platforms. Managing customer interactions in disparate systems can lead to inefficiencies, reduced call quality, and a lack of seamless collaboration. </problem> <solution> Yodel provides a cloud-based business phone system designed to centralize and streamline customer communications. By integrating with popular tools like Slack, Yodel enables teams to manage calls, texts, and voicemails from a unified platform, accessible on any device. The platform offers features such as intelligent call routing, conversational IVR, and call recording, enhancing communication efficiency and improving overall call quality. Yodel simplifies the management of customer interactions, fostering better collaboration and ensuring a consistent customer experience. </solution> <features> - Integration with Slack for managing calls, texts, and voicemails directly within Slack channels. - Conversational IVR for intuitive voice-based call routing. - Cross-device compatibility with desktop, iOS, and Android apps. - High call quality through partnerships with trusted local carriers. - Integration with CRM platforms like HubSpot, Salesforce, and Zendesk. - SIP support for connecting to existing PBX systems and hardware devices. - Call recording for quality assurance and training purposes. - Virtual numbers available in multiple countries. </features> <target_audience> Yodel primarily targets customer service teams and businesses of all sizes that need a centralized, cloud-based phone system to manage customer communications efficiently. </target_audience> <revenue_model> Yodel offers tiered subscription plans, including Premium at $25 per user/month and Premium Plus at $35 per user/month, with additional Enterprise options available. </revenue_model> ```

What does Yodel.io (acquired by Brevo) do?

When was Yodel.io (acquired by Brevo) founded?

Yodel.io (acquired by Brevo) was founded in 2016.

How much funding has Yodel.io (acquired by Brevo) raised?

Yodel.io (acquired by Brevo) has raised 1000000.

Founded

2016

Funding

1000000

Employees

3 employees

Major Investors

EXF Alpha

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Yodel.io (acquired by Brevo)

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Executive Summary

yodel.io 300+

Crunchbase

Founded 2016

Funding

Estimated Funding

$1M+

Major Investors

EXF Alpha

Team (<5)

No team information available.

Company Description

Problem

Customer service teams often struggle with fragmented communication channels, juggling calls, texts, and voicemails across multiple devices and platforms. Managing customer interactions in disparate systems can lead to inefficiencies, reduced call quality, and a lack of seamless collaboration.

Solution

Yodel provides a cloud-based business phone system designed to centralize and streamline customer communications. By integrating with popular tools like Slack, Yodel enables teams to manage calls, texts, and voicemails from a unified platform, accessible on any device. The platform offers features such as intelligent call routing, conversational IVR, and call recording, enhancing communication efficiency and improving overall call quality. Yodel simplifies the management of customer interactions, fostering better collaboration and ensuring a consistent customer experience.

Features

Integration with Slack for managing calls, texts, and voicemails directly within Slack channels.

Conversational IVR for intuitive voice-based call routing.

Cross-device compatibility with desktop, iOS, and Android apps.

High call quality through partnerships with trusted local carriers.

Integration with CRM platforms like HubSpot, Salesforce, and Zendesk.

SIP support for connecting to existing PBX systems and hardware devices.

Call recording for quality assurance and training purposes.

Virtual numbers available in multiple countries.

Target Audience

Yodel primarily targets customer service teams and businesses of all sizes that need a centralized, cloud-based phone system to manage customer communications efficiently.

Revenue Model

Yodel offers tiered subscription plans, including Premium at $25 per user/month and Premium Plus at $35 per user/month, with additional Enterprise options available.