This company provides an autonomous AI sales agent that integrates with the official WhatsApp API to manage customer interactions from initial contact through payment. The platform learns from product catalogs and sales data to automatically handle pricing, stock inquiries, objections, and complete transactions 24/7. This service allows e-commerce businesses to scale sales volume via WhatsApp without increasing operational staff.
Funding
$180K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many online stores on social media struggle to efficiently manage customer inquiries and process transactions around the clock, leading to delayed responses and lost sales opportunities. Scaling customer service teams to meet peak demand can be expensive and unsustainable for many businesses.
Solution
YaVendió offers an AI-powered conversational commerce platform that automates sales interactions for e-commerce businesses on social media. The platform uses natural language processing (NLP) to understand customer intent, respond to inquiries, and guide customers through the purchasing process. By automating these interactions, YaVendió enables businesses to provide 24/7 customer support without increasing staffing costs. The AI sales agent can handle everything from initial greetings to payment processing, freeing up human agents to focus on more complex issues. The platform also provides intelligent offers and automated reminders to improve conversion rates and increase average order value.
Target Audience
YaVendió primarily targets e-commerce businesses selling B2C products on social media platforms that need to automate customer interactions and increase sales.
Features
- AI-powered chatbot that automates sales conversations on social media platforms
- Natural language processing (NLP) to understand customer intent and provide personalized responses
- 24/7 availability to handle customer inquiries and process transactions at any time
- Automated payment processing and order management
- Intelligent offers and automated reminders to increase conversion rates
- Integration with popular e-commerce platforms and social media channels
- Real-time analytics and reporting to track performance and identify areas for improvement