Yampa offers Y.CORE, an autonomous AI agent platform that lets enterprises design, deploy, and govern AI-driven agents across chat, email, voice, SMS and custom APIs. The agents can operate fully autonomously or in a co‑managed mode, integrating with existing operational systems while providing enterprise‑grade security, GDPR and SOC 2 compliance, and EU‑based sovereign hosting. By automating high‑volume Level‑1 support and other routine interactions, Yampa reduces costs, speeds response times, and improves customer satisfaction for mid‑size to large organizations.
Funding
$3.1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
1OFounders
Product
Problem
Customer support operations often rely on fragmented tools, manual handling, and limited automation, leading to high costs, slow response times, and inconsistent service quality across channels.
Solution
Yampa provides an autonomous AI agent platform, Y.CORE, that enables businesses to design, deploy, and govern AI-driven agents capable of handling end‑to‑end customer interactions across chat, email, voice, SMS, and custom APIs. The agents can operate fully autonomously or in a co‑managed mode with Yampa’s deployment strategists, giving organizations control over the level of automation. Integrated with operational systems, the platform centralizes agent management, ensures compliance with GDPR and SOC 2, and offers EU‑based sovereign hosting. By automating Level‑1 support, lead qualification, collections, and technical ticket resolution, Yampa reduces handling costs, improves satisfaction, and provides measurable performance metrics through a unified dashboard.
Target Audience
Primary customers are mid‑size to large enterprises in sectors such as telecommunications, finance, education, and e‑commerce that need to automate high‑volume, multi‑channel customer support while maintaining compliance and data control.
Features
- Multi‑channel support (chat, email, voice, SMS, WhatsApp, custom APIs) with 90+ language capabilities
- Fully autonomous or co‑managed operation modes for flexible control over AI agent behavior
- Centralized design, deployment, and governance interface (Y.CORE) with real‑time performance monitoring
- Enterprise‑grade security: EU‑based sovereign hosting, GDPR compliance, SOC 2‑ready architecture, end‑to‑end encryption
- Scalable architecture that handles peak volumes and 24/7 service without additional IT overhead
- Pre‑built use cases for inbound call qualification, email automation, lead management, collections, and technical support
- Seamless integration with existing CRMs, helpdesks, telephony systems, and custom back‑end APIs