Yadah provides a unified reviews and messaging platform for local businesses, combining online review automation, multi‑channel messaging, and secure payment collection in one dashboard.
Funding
Funding not disclosed
Founders
Product
Problem
Local businesses often struggle to manage customer interactions across multiple channels—reviews, text messages, social media, web chat, and payments—requiring separate tools and manual processes that waste time and lead to missed opportunities.
Solution
Yadah offers a unified platform that brings online review automation, multi‑channel messaging, and secure text‑to‑pay invoicing together in a single dashboard. Users can request and respond to reviews via SMS, handle conversations from text, Facebook, Google and web‑chat in one inbox, and send payment links directly to customers’ phones. The built‑in CRM tracks lead sources and syncs with popular third‑party applications, providing a consolidated view of customer engagement and revenue flow. By streamlining these functions, Yadah helps local businesses improve their reputation, convert more leads, and accelerate cash collection without juggling multiple software solutions.
Target Audience
Primary customers are small and medium‑size local businesses such as service providers, retailers, and contractors that need an all‑in‑one solution for reputation management, customer communication, and payment collection.
Features
- Automated review request workflow via SMS with centralized response management
- Unified inbox for text, Facebook, Google, and website chat messages
- Text‑to‑pay invoicing that generates secure payment links delivered to customers’ phones
- Simple CRM that records lead sources and integrates with leading third‑party apps
- Webchat widget to capture website visitors and turn them into sales conversations
- Missed call text‑back feature to automatically engage callers with a follow‑up message