About Xuna

Xuna offers an AI-powered platform that automates customer engagement across voice, SMS, and chat channels. It handles lead qualification, appointment booking, customer support, and review requests, streamlining workflows and providing a unified view of customer interactions to reduce operational overhead and enhance customer experience.

<problem> Businesses struggle to manage customer interactions across multiple channels, leading to missed leads, inconsistent communication, and increased operational costs. Traditional methods of handling inquiries, support, and follow-ups are often manual, time-consuming, and fail to scale with demand. </problem> <solution> Xuna provides an AI-powered platform that automates customer engagement across voice, SMS, and chat channels. The system handles lead qualification, appointment booking, customer support, and review requests, ensuring timely and consistent communication. By integrating with existing CRM and business tools, Xuna streamlines workflows and provides a unified view of customer interactions. This allows businesses to reduce operational overhead while enhancing customer experience and driving revenue growth. </solution> <features> - AI-powered voice agents for 24/7 lead qualification, appointment booking, and FAQ handling. - Conversational SMS capabilities for nurturing leads, answering questions, and driving actions. - Xuna Blue for premium SMS delivery with optimized response rates and iMessage compatibility. - Integrated CRM for automated lead tracking, contact management, and communication history. - AI-powered web chat for instant lead qualification and customer support. - Automated review request system to boost online reputation and gather feedback. - Unified inbox to manage all calls, texts, chats, and emails from a single interface. - Lifecycle messaging automation for reminders, re-engagement, and funnel progression. - Backend integration capabilities with over 2000 tools via APIs and platforms like Zapier. - Built-in A/B testing for scripts, voices, and conversational flows, with performance analytics. </features> <target_audience> The platform serves small to enterprise-level businesses across various industries, including automotive, hospitality, wellness, and e-commerce, that aim to automate customer interactions and improve operational efficiency. </target_audience> <revenue_model> Pricing is structured on a tiered SaaS model, with a Starter plan at $99/month, an Unlimited plan at $299/month, and a Pro plan at $399/month, offering increasing levels of features and support. </revenue_model>

What does Xuna do?

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Xuna

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Executive Summary

xuna.ai LinkedIn Profile

Funding

No funding information available.

Team

No team information available.

Company Description

Problem

Businesses struggle to manage customer interactions across multiple channels, leading to missed leads, inconsistent communication, and increased operational costs. Traditional methods of handling inquiries, support, and follow-ups are often manual, time-consuming, and fail to scale with demand.

Solution

Xuna provides an AI-powered platform that automates customer engagement across voice, SMS, and chat channels. The system handles lead qualification, appointment booking, customer support, and review requests, ensuring timely and consistent communication. By integrating with existing CRM and business tools, Xuna streamlines workflows and provides a unified view of customer interactions. This allows businesses to reduce operational overhead while enhancing customer experience and driving revenue growth.

Features

AI-powered voice agents for 24/7 lead qualification, appointment booking, and FAQ handling.

Conversational SMS capabilities for nurturing leads, answering questions, and driving actions.

Xuna Blue for premium SMS delivery with optimized response rates and iMessage compatibility.

Integrated CRM for automated lead tracking, contact management, and communication history.

AI-powered web chat for instant lead qualification and customer support.

Automated review request system to boost online reputation and gather feedback.

Unified inbox to manage all calls, texts, chats, and emails from a single interface.

Lifecycle messaging automation for reminders, re-engagement, and funnel progression.

Backend integration capabilities with over 2000 tools via APIs and platforms like Zapier.

Built-in A/B testing for scripts, voices, and conversational flows, with performance analytics.

Target Audience

The platform serves small to enterprise-level businesses across various industries, including automotive, hospitality, wellness, and e-commerce, that aim to automate customer interactions and improve operational efficiency.

Revenue Model

Pricing is structured on a tiered SaaS model, with a Starter plan at $99/month, an Unlimited plan at $299/month, and a Pro plan at $399/month, offering increasing levels of features and support.