Xtalsearch provides an AI‑native search platform for ecommerce sites that interprets natural‑language queries, extracts attributes like color, occasion, and price, and matches them to the product catalog in real time. Merchants can apply plain‑English merchandising rules to prioritize promotions or inventory without any coding, and the system integrates plug‑and‑play with any major ecommerce platform while offering analytics on search performance.
Funding
Funding not disclosed
Founders
Product
Problem
Online retailers often rely on basic keyword search that fails to understand natural language queries, leading to irrelevant results, high bounce rates, and lost sales. Traditional search solutions require extensive engineering effort, complex configuration, and costly contracts, making it difficult for merchants to improve product discovery quickly.
Solution
Xtalsearch offers an AI-native search platform that interprets customers' natural language intent and applies merchandising logic to deliver relevant product results. By leveraging large language models, the system extracts attributes such as color, occasion, and price from queries and matches them against the catalog in real time. Merchants can define plain‑English rules to prioritize promotions, inventory, or cross‑sell items without writing code. The service syncs automatically with the store’s product database and provides a visibility layer that shows how the AI reasoned about each query. Results are delivered through a plug‑and‑play integration that works with any ecommerce platform, and an analytics dashboard lets retailers monitor search performance and conversion impact.
Target Audience
Primary customers are mid‑size to large ecommerce merchants and online retailers who need a high‑conversion, low‑maintenance search solution, including Shopify, Magento, and headless commerce users.
Features
- Large‑language‑model powered query understanding that parses color, occasion, price and other attributes from natural language searches
- Plain‑English merchandising rule engine for rule‑based product ranking and promotion without developer involvement
- Real‑time catalog synchronization across all major ecommerce platforms via simple integration
- XTAL Intelligence view that reveals AI reasoning behind each search result for transparency
- Usage‑based pricing model with no setup fees, contracts, or seat licenses
- Built‑in analytics dashboard showing conversion, basket size, and zero‑result metrics
- API and webhooks for custom integrations and export of search logs