Workings
Workings provides a custom AI receptionist that answers calls 24/7 in a brand-consistent voice, qualifies leads, and books appointments directly into calendars, CRMs, and other tools teams already use. The platform also sends automated SMS follow-ups, reminders, and handoff messages, with custom call flows built around each business's specific routing rules and intake questions.
- AI Agents
- Artificial Intelligence
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Businesses often miss or mishandle incoming calls, forcing customers into voicemail, hold music, or unanswered rings. This leads to lost leads, missed appointments, and inconsistent follow-up, especially for teams that cannot staff a phone line around the clock.
Solution
Workings provides a custom AI receptionist that answers every call 24/7 in a brand-consistent voice. The system qualifies leads, books appointments, and sends clean caller details directly into the calendars, CRMs, or other tools teams already use. It also follows up by SMS with reminders, confirmations, and handoff messages while conversations are still fresh. Each receptionist is built around the business, with custom greeting, tone, routing rules, and intake questions. The platform scales with monthly minute plans that adjust as call volume changes, and it delivers concise call summaries and action items to the team.
Target Audience
Primary customers are small to mid-sized businesses that rely on inbound phone calls for lead generation and appointment booking, including service-based businesses such as clinics, salons, and professional practices.
Features
- Custom call flows with business-specific greeting, tone, routing rules, and intake questions
- Direct booking of appointments and delivery of caller details into calendars, CRMs, and other integrated tools
- Automated SMS follow-ups, reminders, confirmations, and handoff messages
- Conversation intelligence providing concise call summaries, qualified lead details, outcomes, and action items
- Flexible monthly minute plans that scale with call volume