WNS Pro is a low-code integration platform that enables businesses to create and manage ERP workflows, CRM operations, and customer service channels directly within WhatsApp. The platform connects with major ERP systems and offers industry-specific solutions for sectors like retail, automotive, healthcare, and energy, allowing companies to access real-time data and automate processes from a familiar messaging interface. Its no-code approach lets businesses customize functionalities, including credit analysis, shopping carts, and payment capture via PIX or card, without building a separate app.
Funding
Funding not disclosed
Founders
Product
Problem
Many businesses, especially small and mid-sized operations, rely on fragmented systems and multiple apps to manage workflows, customer relationships, and internal processes. This fragmentation creates friction, slows down operations, and makes it difficult for teams to access real-time data or communicate effectively with clients, leading to inefficiencies and lost opportunities.
Solution
WNS Pro provides a low-code platform that lets companies build and run ERP, CRM, and operational workflows directly inside WhatsApp, a tool most users already know. The platform integrates with major ERP systems and other business software, enabling automated consultations, order management, payment capture via PIX or card, and customer service from a single chat interface. Businesses can customize the platform to create their own mini-app within WhatsApp, tailoring features like credit analysis, appointment scheduling, or inventory tracking to their specific needs. This approach simplifies digital transformation by reducing the need for multiple apps and making complex business data accessible in real time through a familiar, easy-to-use channel.
Target Audience
WNS Pro targets small to large enterprises across various industries, including retail, automotive, healthcare, and energy, that want to streamline operations and improve customer engagement through WhatsApp. The platform is designed for businesses seeking to modernize their processes without complex software development.
Features
- Low-code development environment for creating custom workflows and applications within WhatsApp
- Integration with major ERP systems and other business platforms for real-time data synchronization
- Automated customer service features including active and reactive chat, order generation, and payment capture via PIX or card
- Industry-specific solutions for retail, automotive, beauty, veterinary clinics, restaurants, condominiums, healthcare, and energy sectors
- Configurable credit analysis workflow with facial recognition and integration with credit bureaus
- Searchable conversation history and control over service response times