withQ provides AI‑driven voice agents for hotels, resorts, and travel call centers that answer calls, check real‑time room availability, process secure payments, and complete bookings across phone, SMS, WhatsApp, and web chat.
Funding
Funding not disclosed
Founders
Product
Problem
Hospitality properties often miss booking calls and struggle with staffing gaps, leading to lost revenue and increased labor costs while guests experience delayed or unanswered service.
Solution
withQ provides AI‑driven voice agents that operate 24/7 to answer inbound calls, book rooms, process payments, and handle guest requests in real time. The agents integrate directly with existing property management and reservation systems, enabling live availability checks, secure PCI‑DSS‑compliant transactions, and automatic upsells. Multilingual voice synthesis supports over 30 languages and can be customized to match a brand’s tone using professional voice actors. Interactions are synchronized across phone, SMS, WhatsApp, and web chat, preserving context and allowing seamless handoff to human staff when needed. A real‑time analytics dashboard tracks revenue captured, call volume, sentiment, and ROI, providing finance‑ready reports for property owners.
Target Audience
Primary customers are hotels, resorts, ski properties, and travel reservation call centers seeking to automate call handling, increase booking conversion, and reduce front‑of‑house labor.
Features
- Direct integration with PMS for live rate lookups, reservation creation/modification/cancellation, and secure payment processing
- Brand‑matched voice synthesis with optional professional voice actor training and support for 30+ languages
- Omnichannel continuity across phone, web chat, WhatsApp, SMS with persistent conversation context
- Intelligent smart‑handoff that escalates complex or VIP calls to human agents with full context
- Real‑time analytics dashboard offering revenue, sentiment, and ROI tracking plus quarterly finance‑ready exports
- Enterprise‑grade security (SOC 2 Type II, PCI DSS, GDPR) and compliance for all transactions