Bites is a food delivery platform that charges restaurants a flat $1 per order instead of the typical 30% commission, passing in-store prices directly to consumers. The platform gives restaurants full ownership of customer data and sends 100% of delivery fees to drivers, while also offering a POS consortium that lets partner restaurants earn 0.5% of transaction volume. Bites is currently live on ChatGPT and Claude, with additional AI assistant integrations planned.
Funding
Funding not disclosed
Founders
Product
Problem
Traditional food delivery platforms charge restaurants commissions of around 30% per order, plus additional fees for advertising and payment processing. These costs force restaurants to raise menu prices, while platforms also capture customer data and control the guest relationship, leaving restaurants with no direct access to their own customers.
Solution
Bites provides a food delivery network that charges restaurants a flat $1 per order with no commissions or hidden fees, allowing restaurants to offer in-store prices to consumers. The platform ensures restaurants retain full ownership of their guest data and loyalty information, while 100% of delivery fees go directly to drivers. Bites also operates a POS Consortium where partner restaurants earn 0.5% of gross merchandise value from transaction fees that other platforms typically pocket. The service is integrated with AI assistants like ChatGPT and Claude, with additional integrations such as Perplexity and Gemini in development.
Target Audience
Primary customers are independent restaurants and small restaurant chains seeking to reduce delivery costs and maintain direct relationships with their customers, as well as consumers looking for delivery at in-store prices.
Features
- Flat $1 per order fee structure with zero commissions and no hidden fees for restaurants
- In-store pricing for consumers with no menu markups or service fees
- Full customer data ownership and loyalty tracking for restaurants
- 100% of delivery fees passed directly to drivers
- POS Consortium model where partners earn 0.5% of GMV from transaction fees
- Live integrations with ChatGPT and Claude, with Perplexity and Gemini coming soon
- Direct ordering system that bypasses third-party platforms entirely