Wisehub
Wisehub provides a generative AI platform that securely connects enterprise data, files, and applications into a unified knowledge base, enabling natural-language queries and automated workflows. The platform automates up to 80% of customer inquiries and improves First Contact Resolution by 18X, with integrations across WhatsApp, Slack, Telegram, and MS Teams. It also offers FIPS 140-2 encryption and AES 256 TLS 1.2+ security protocols.
- Artificial Intelligence
- Enterprise Software
- AI Agents
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Enterprises struggle to access and interpret information scattered across multiple data sources and applications, leading to slow response times and incomplete answers for both employees and customers. Manual processes for routine queries and transactions consume significant staff time and reduce operational efficiency.
Solution
Wisehub provides a generative AI platform that securely integrates an organization's data, files, and applications into a unified knowledge base. Users can converse with this information in natural language to obtain precise, context-aware responses and summaries. The platform also automates workflows and transactions by interacting with APIs, web services, and databases, enabling end-to-end task completion. Its conversational engine is designed to feel human and supports integration with major messaging platforms, scaling employee productivity and customer satisfaction.
Target Audience
Primary customers are enterprises seeking to improve internal knowledge access and operational productivity, as well as customer service teams aiming to automate inquiries and transactions across messaging channels.
Features
- GenAI-driven knowledge management that interprets data and answers employee FAQs with reported 85% more accurate and complete responses
- Conversational and transactional AI engine that automates up to 80% of customer inquiries and improves First Contact Resolution (FCR) by 18X
- Integration via API or SDK for Web, iOS, and Android platforms, plus connectivity with WhatsApp, Slack, Telegram, and MS Teams
- 4.5X faster access to information and 53% reduced time spent on administrative tasks
- Natural language interface for querying information and interacting with enterprise data
- Built-in analytics and reporting for monitoring operational key performance indicators, including Customer Effort Score (CES) and CSAT
- Enterprise security as a design principle, featuring FIPS 140-2 encryption and AES 256 TLS 1.2+ protocols