Wirana provides an AI-powered sales assistant that operates on WhatsApp to automatically respond to inquiries, qualify leads, and close transactions without human intervention. The platform handles the full sales workflow—from the first customer question to payment—so businesses can scale support 24/7 without hiring additional staff, and it requires no programming to set up, only basic business information.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses that sell via WhatsApp must manually handle each customer inquiry, qualify leads, and process payments, which is time‑consuming, requires constant staffing, and limits scalability.
Solution
Wirana offers an AI‑driven sales assistant that operates on WhatsApp 24/7, automating the entire sales funnel from initial contact to payment. Users create their AI seller by uploading business information; the system then learns the brand’s style, catalog, and sales rules. The assistant can answer product questions, provide personalized details such as size charts, recommend items, qualify leads, and complete transactions without human intervention. Real‑time monitoring lets businesses intervene when needed, while the AI continuously optimizes responses to improve conversion rates. Integration with inventory data keeps product availability, pricing, and images up to date, ensuring accurate and trustworthy interactions.
Target Audience
Primary customers are small to medium e‑commerce brands, retailers, and service providers that sell through WhatsApp and need to scale sales without expanding staff.
Features
- End‑to‑end sales closing on WhatsApp, handling inquiries, qualification, recommendation, and payment processing
- AI trained on the business’s catalog, style guidelines, and custom sales rules for sector‑specific conversations
- Instant 24/7 support with automated, personalized replies (e.g., size charts, product details)
- Real‑time conversation dashboard for monitoring, manual handoff, or full automation
- Automatic synchronization with inventory systems to provide current prices, stock levels, and images
- Monthly usage limits and tiered plans that scale with conversation volume and product catalog size