Wilqo offers Charlie, a Production Optimization Platform that combines point‑of‑sale, loan origination, AI and business intelligence into a single, task‑based system for mortgage lenders. The platform automates routine loan processing, routes work to the lowest‑cost staff, and provides real‑time analytics to reduce cycle times and cost per closed loan.
Funding
Funding not disclosed
Founders
Product
Problem
Many lenders rely on separate point‑of‑sale (POS) and loan origination (LOS) systems that require manual data handoffs, cause delays, and increase the cost per loan. Disconnected workflows and outdated paper‑centric technology hinder scalability and operational efficiency.
Solution
Wilqo delivers a single Production Optimization Platform (POP), branded as Charlie, that unifies POS, LOS, AI, and business intelligence into one source of truth. The platform automates routine tasks, assigns remaining work to the most cost‑effective staff, and provides real‑time analytics to highlight bottlenecks and compliance risks. By consolidating data flows and offering a configurable, task‑based UI, Charlie reduces duplication of effort, shortens loan cycle times, and lowers the cost per closed loan. Lenders gain continuous, data‑driven insights that enable proactive process improvement and faster scaling without extensive training or system integration overhead.
Target Audience
Wilqo targets mortgage lenders, loan officers, and underwriting teams that need an integrated, high‑throughput solution to replace legacy POS and LOS stacks and improve operational efficiency.
Features
- Unified POS + LOS architecture delivering a single source of truth for all loan data
- Task‑based automation that routes work to the lowest‑cost resources while handling exceptions manually
- Real‑time business intelligence alerts for bottlenecks, compliance issues, and costly “cures”
- Non‑linear workflow engine allowing multiple users and automated processes to work on a loan simultaneously without record locking
- Minimal‑training, modern UX that presents only the information needed for each activity
- Integrated loan structure tool with instant rate, PITI, and DTI calculations and one‑click loan creation
- Intelligent underwriting view that auto‑reopens reviews on data changes and highlights modifications