Willow Health operates a virtual crisis clinic providing intensive, short-term behavioral healthcare for conditions like depression, anxiety, and substance use disorder. The company offers personalized treatment plans combining medication management, therapy, and recovery coaching, accessible via telehealth. They serve as a trusted partner for emergency departments and other providers by offering evidence-based care outside traditional facility settings.
Funding
Funding not disclosed
Founders
Product
Problem
Many individuals experiencing mental health crises face barriers to accessing timely and appropriate care, leading to increased emergency room visits and hospital readmissions. Traditional mental healthcare systems often lack the capacity to provide immediate support and personalized treatment plans for high-acuity patients. This results in delayed interventions and a fragmented approach to behavioral health management.
Solution
Willow Health offers a virtual crisis clinic that delivers rapid access to comprehensive behavioral healthcare for adults. Utilizing evidence-based treatment methods, including the Collaborative Assessment and Management of Suicidality (CAMS), Willow provides personalized care plans tailored to individual needs. The clinic's multidisciplinary team, consisting of psychiatrists, nurse practitioners, therapists, certified peers, and care managers, collaborates to offer medication management, therapy, recovery coaching, and care management. By providing timely assessments, ongoing support, and connections to community resources, Willow aims to reduce reliance on emergency services and improve patient outcomes.
Target Audience
Willow Health primarily serves adults aged 18 and older in New York state who are experiencing mental health crises and require timely access to comprehensive behavioral healthcare. The company also partners with 988 lines, emergency departments, inpatient units, outpatient behavioral health clinicians, and primary care providers to facilitate referrals and ensure continuity of care.
Features
- Same or next-day virtual assessments conducted by a therapist and a psychiatrist or psychiatric nurse practitioner
- Personalized treatment programs that include medication management, therapy (including CAMS), recovery coaching, and care management
- Access to a multidisciplinary clinical team of psychiatrists, nurse practitioners, therapists, certified peers, and care managers
- 24/7 crisis support via a dedicated triage line for existing patients outside of clinic hours
- Seamless referral and intake processes designed to minimize friction for both partners and patients
- Integration with electronic health record platforms for efficient sharing of clinical background information