What to Expect Care provides virtual, insurance‑accepted behavioral health services for pregnant and postpartum individuals, offering telehealth psychiatry, therapy, and OBGYN care for mental health and substance‑use conditions. Patients start with a free consult, have their insurance verified, and receive personalized treatment plans billed via standard co‑pay or a $100 cash‑pay per visit.
Funding
Funding not disclosed
Founders
Product
Problem
Pregnant and postpartum individuals often encounter limited access to behavioral health services that are both pregnancy‑safe and covered by insurance, leading to delayed treatment for anxiety, depression, trauma, or substance‑use concerns. Traditional in‑person mental‑health appointments can be logistically challenging for new mothers, resulting in gaps in continuity of care during a critical health window.
Solution
What to Expect Care delivers a virtual, insurance‑accepted behavioral health platform specifically designed for pregnancy and motherhood. Licensed psychiatrists, therapists, and obstetricians collaborate through a secure telehealth portal to provide individualized and group sessions that address both mental‑health and substance‑use disorders. The onboarding flow includes a free confidential consult, automated insurance eligibility verification, and rapid matching with a clinician who creates a personalized treatment plan. Visits are conducted via HIPAA‑compliant video conferencing with integrated electronic health record (EHR) connectivity for seamless documentation and billing. The service supports both commercial and Medicaid plans, while also offering a transparent cash‑pay option at $100 per visit for patients without coverage. Ongoing care is coordinated through a patient dashboard that tracks progress, medication adherence, and follow‑up appointments, ensuring continuous support throughout pregnancy, postpartum, and early motherhood.
Target Audience
The primary customers are pregnant and postpartum individuals seeking mental‑health or substance‑use treatment, particularly those covered by commercial insurance or Medicaid in Texas, New Jersey, and Florida. The solution also serves obstetric practices and maternal health programs that need a vetted telebehavioral health partner.
Features
- Secure, HIPAA‑compliant video platform with adaptive bandwidth optimization for reliable virtual visits
- Automated insurance eligibility check and real‑time eligibility confirmation via payer APIs
- Multidisciplinary care model integrating psychiatry, psychotherapy, and obstetrics within a single treatment workflow
- Personalized care plans generated by evidence‑based clinical decision support tools tailored to maternal health
- Group therapy sessions and peer‑support circles hosted on the same virtual platform to reduce isolation
- Integrated patient portal with progress dashboards, secure messaging, and prescription refill requests
- Compatibility with major EHR systems through FHIR‑based data exchange for seamless record keeping
- Transparent cash‑pay option ($100 per visit) with instant payment processing and receipt generation