Wenu is a unified guest-experience platform for food halls, restaurants, and bars that replaces physical menus, QR codes, and Wi-Fi logins with a single NFC tap. Guests can browse menus, order and pay, connect to Wi-Fi, follow social media, and leave reviews—all without downloading an app. The platform includes a central dashboard for managing tags, TV displays, and AI-powered analytics, with GDPR-compliant data hosting.
Funding
Funding not disclosed
Founders
Product
Problem
Venue guests currently juggle multiple disconnected touchpoints—physical menus, QR codes, staff questions, Wi-Fi passwords, and social media handles—which creates friction and slows down the ordering experience. Staff spend excessive time explaining menus and guests often miss out on exploring the full range of vendors or offers available at a venue.
Solution
Wenu provides a unified platform that consolidates every guest touchpoint into one tap on a single NFC tag. When guests tap the waterproof, brandable tag with their phone, they instantly access the digital menu, in-seat ordering and payment, a complete stall directory, Wi-Fi auto-connect, social media follows, and review prompts—all without installing an app. Venue operators manage every tag, menu, and TV display from one dashboard, with changes reflected instantly across all surfaces. The platform also includes AI-powered business intelligence that converts every guest interaction into actionable insights, helping venues optimize operations and boost revenue.
Target Audience
Primary customers are operators of food halls, food courts, restaurant groups, and cocktail bars that need to deliver a seamless, multi-touchpoint guest experience across large or complex venues.
Features
- NFC-tag-based access with no app download or QR code scanning required
- Digital menus with allergens, prices, and photos that update in real-time
- In-seat ordering and instant payment capabilities
- Unified stall directory for multi-vendor venues under one shared tag
- Auto-syncing TV displays that refresh content from the dashboard without manual intervention
- Built-in social media follow links and review prompts for Google, TripAdvisor, and Trustpilot
- Wi-Fi auto-join functionality without password entry
- AI-powered business intelligence dashboard that analyzes guest behavior and tap data
- Multi-language support that adapts the experience to each guest automatically
- Fully GDPR-compliant with EU data residency on German servers