wai
wai provides an AI-powered clinical platform for private clinics, combining an ambient medical scribe with front-desk automation and patient records on a single unified system. The platform drafts consultation notes, letters, and coding in 60 languages during patient visits, while automating bookings, billing, and patient communications with human approval steps. Pricing starts at $350 per clinician per month after a seven-day trial.
- Healthcare Technology
- Digital Health
- Artificial Intelligence
- AI Agents
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Clinicians spend excessive time on paperwork, including consultation notes, letters, and administrative tasks, which reduces time available for patient care. Front-desk staff are burdened with repetitive booking, billing, and patient communication duties, leading to inefficiencies and delays across the care delivery process.
Solution
wai provides a unified medical intelligence platform that works across all areas of healthcare, connecting clinicians, patients, and administrative staff on a single record. It offers an ambient scribe that drafts clinical notes, letters, and reports while automatically citing the latest medical evidence, allowing clinicians to focus on the consultation and simply review and sign. The platform also automates front-desk operations, including managing enquiries, bookings, coding, and billing, with a human approval step before anything is sent. Patients receive a personal health profile, accessible via mobile app, where all records, results, and communications are consolidated, enabling easier access to their care data and a direct line to their care team. The system is designed so all three surfaces—clinical workspace, admin operations, and patient profile—read the same real-time record, eliminating reconciliation work. The platform supports wearable integration and offers a patient-facing education mode that provides AI-driven health literacy tools.
Target Audience
Primary customers are modern clinics and medical practices, including individual clinicians, group practices, multi-city healthcare providers, and public sector organizations such as the NHS, seeking to reduce administrative burden and improve patient care.
Features
- Ambient scribe technology that drafts consultation notes, letters, and reports with cited evidence, requiring only clinician sign-off
- Unified patient record accessible across clinical, administrative, and patient-facing surfaces, ensuring consistency
- Automated front-desk assistant managing bookings, enquiries, billing, coding, and patient communication in one queue
- Evidence-checked documentation with citations and benchmarks, maintaining an audit trail for every action
- Patient-facing mobile app with secure messaging, appointment access, and a comprehensive personal health profile
- AI health education "Learn Mode" that explains conditions, symptoms, and treatments in plain language
- Integration support for wearables, allowing patient health data to feed into the clinical record
- FHIR-compatible architecture and built-in compliance with HIPAA, SOC 2, GDPR, and CCPA standards