Webnyay
Webnyay is an online dispute resolution platform that enables businesses, individuals, and government authorities to resolve commercial and civil disputes through digital conciliation and arbitration. The platform digitizes the entire process—from claim submission and document exchange to video hearings and legally binding awards—and uses an AI-powered algorithm to match disputes with suitable arbitrators based on expertise and neutrality metrics.
- Legal Technology
- Artificial Intelligence
- Software Only
- Enterprise Software
Funding
Founders
Founder details are not available yet.
Product
Problem
Traditional dispute resolution through courts and in-person arbitration is time-consuming, costly, and inaccessible for many businesses and individuals. Parties often face administrative delays, rigid fee structures, and logistical burdens that prolong conflicts and erode business relationships.
Solution
Webnyay provides a comprehensive online platform for resolving disputes through conciliation and arbitration, making justice accessible, efficient, and digital. The platform enables parties to initiate claims, exchange documents, conduct video hearings, and receive legally binding arbitral awards—all through a secure web-based portal. If conciliation does not lead to a settlement, parties can seamlessly transition to arbitration administered under the Webnyay Arbitration Rules 2020, with awards carrying the same legal weight as court decrees. The platform digitises the entire dispute resolution journey, from initiating arbitration to final award, with an AI-first approach that streamlines case management and neutral selection. It also offers model arbitration clauses for contracts, digital execution of agreements, and acts as appointing authority for both institutional and ad hoc arbitrations.
Target Audience
Primary customers are businesses, individuals, institutions, and government authorities seeking cost-effective and time-bound resolution of commercial and civil disputes without traditional court litigation.
Features
- AI-powered neutral selection algorithm that matches disputes with arbitrators and conciliators based on expertise, industry experience, past performance, and neutrality metrics
- Secure online chatrooms, document exchange, and video sessions for collaborative and transparent conciliation proceedings
- Fully digitised arbitration process from claim submission to award issuance, including online execution of agreements with digital signatures and e-stamping
- ISO 27001:2022 certified and Data Protection compliant security framework protecting confidential dispute information
- Multilingual, device-agnostic interface ensuring accessibility for users across different regions and technical capabilities
- Legally binding arbitral awards enforceable as court decrees under the Arbitration and Conciliation Act, 1996
- Model arbitration clauses provided for future and existing disputes, with Webnyay serving as appointing authority or full administrative institution