INTO provides an AI concierge integrated directly into the Guesty inbox for vacation rental managers. This platform automates guest response generation, offering agent assist, full autopilot capabilities, and revenue-boosting upsell suggestions. The service streamlines communication workflows, ensuring timely responses and maximizing booking opportunities 24/7.
Funding
$400K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Property managers face challenges in efficiently managing guest communications, leading to delayed responses, inconsistent service quality, and missed revenue opportunities. Handling a high volume of inquiries, providing personalized support, and offering multilingual assistance can be time-consuming and resource-intensive.
Solution
INTO provides an AI-powered concierge that integrates directly with Guesty to automate and enhance guest interactions. The platform crafts personalized, real-time responses aligned with the property manager's brand, ensuring guests feel valued and acknowledged. By leveraging AI, INTO streamlines communication workflows, enabling property managers to respond faster, reduce workload, and boost booking rates. The solution enriches property details beyond the property management system (PMS) by continuously learning from guest conversations, offering tailored recommendations and insights.
Target Audience
INTO is designed for property managers and short-term rental hosts who use Guesty and seek to automate guest communications, improve response times, and enhance guest satisfaction.
Features
- AI-driven response generation that adapts to the property manager's voice and brand
- Integration with Guesty for seamless inbox management
- Autopilot feature to handle routine inquiries automatically
- Copilot feature to provide AI-powered recommendations for complex interactions and upselling
- Agent Assist feature to instantly draft personalized responses
- Orphan Nights Optimization to identify and fill unsold nights with targeted offers
- Instant Multilingual Messaging to facilitate communication in over 50 languages
- Smart Content & Tone Adjustment to refine guest communications for clarity and professionalism
- Summaries & Notes to transform lengthy conversations into concise summaries
- Intelligent property knowledge base that continuously learns from guest interactions