Wayfinder provides a cloud‑based employee wellbeing platform that measures health across six Gallup‑validated domains and uses an AI engine to deliver personalized action plans and resource recommendations. The service includes 24/7 concierge access to master’s‑level counselors via phone, text, chat, or app, while keeping individual data private and offering employers anonymized, aggregated analytics for data‑informed wellbeing strategies. Pricing is subscription‑based per employee.
Funding
Funding not disclosed
Founders
Product
Problem
Many organizations rely on traditional Employee Assistance Programs (EAPs) that suffer from low utilization rates—often below 5%—and provide fragmented, generic support that does not address the full spectrum of employee wellbeing. Without a unified, data‑driven view of wellbeing across emotional, career, social, financial, physical, and community dimensions, employers cannot identify gaps or deliver targeted interventions.
Solution
Wayfinder delivers a cloud‑based wellbeing platform that quantifies employee health across six validated domains using Gallup’s Wellbeing Index. An AI engine processes the survey data to generate individualized action plans and resource recommendations, while a 24/7 concierge service connects users with master’s‑level counselors via phone, text, chat, or app. The platform is device‑agnostic, ensuring secure access from desktops, iOS, and Android, and all data remain private to the employee, not shared with the employer. Organizations receive aggregated, anonymized analytics that highlight trends and enable data‑informed wellbeing strategies without compromising individual confidentiality.
Target Audience
The primary customers are midsize to large enterprises and their HR or People Operations teams seeking a comprehensive, data‑backed solution to monitor and improve employee wellbeing.
Features
- AI‑driven personalization engine that maps survey responses to a curated set of resources and actionable steps for each of the six wellbeing domains
- Integration of Gallup’s Wellbeing Index (over 3 million surveys) as the scientific foundation for measurement and benchmarking
- Multi‑channel, 24/7 concierge support staffed by master’s‑level counselors reachable via phone, SMS, live chat, and mobile app
- Cross‑platform accessibility on desktop, macOS, iOS, and Android with responsive web design and native app support
- Privacy‑by‑design architecture: employee data is stored in encrypted personal accounts and never disclosed to the employer
- Configurable enterprise dashboard delivering anonymized, aggregate wellbeing analytics and trend visualizations for HR leadership
- SaaS subscription model with per‑employee pricing and optional enterprise‑scale licensing for large workforces