Wattson Health provides AI‑driven agents that automate patient access across voice, SMS, email, and web channels, turning missed calls and abandoned forms into scheduled appointments. The platform handles intake, consent, insurance verification, and automated confirmations or rescheduling, while integrating with existing EHR and practice‑management systems to reduce admin workload and lower no‑show rates.
Funding
$500K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Healthcare providers often lose patient appointments due to missed calls, abandoned web forms, and fragmented follow‑up processes, leading to lower utilization and higher administrative workload for access teams.
Solution
Wattson Health offers AI‑driven agents that automate patient access across voice, SMS, email, and web channels. The platform captures demand from calls and digital forms, gathers intake, consent, and insurance information, and resolves missing data before scheduling. Automated confirmations, rescheduling, and waitlist management reduce no‑shows, while contextual handoffs ensure exceptions are escalated to staff with full visibility. By integrating with existing EHR, practice management, and telephony systems, Wattson streamlines the end‑to‑end workflow from initial contact to a confirmed appointment, freeing staff from repetitive tasks and increasing booked visits.
Target Audience
Primary customers are specialty groups, private practices, health systems, telehealth providers, and pharmacies that manage patient access and scheduling operations.
Features
- AI agents that answer, schedule, and follow up with patients via phone, SMS, email, and web interfaces
- Real‑time capture of abandoned requests and missed calls, converting them into actionable scheduling opportunities
- Automated intake collection, consent handling, and insurance verification with exception escalation
- Two‑way confirmation, rescheduling, and waitlist autofill to reduce patient no‑shows
- Integration layer for standard and advanced EHR, practice‑management, and telephony systems
- Analytics dashboard showing access metrics, workflow performance, and appointment conversion rates
- Scalable pricing model that supports single‑location core workflows and multi‑location, multi‑provider scaling