WAKU Care provides an intelligent CMMS and EAM software platform designed to streamline maintenance and asset management processes. The system integrates modules for work order management, global spare parts inventory, and field service operations to boost team efficiency. By incorporating IoT data insights and AI-powered knowledge management, the software aims to reduce unplanned downtime and increase overall equipment effectiveness (OEE).
Funding
$2.7M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
DLPPPATTFounders
Product
Problem
Managing and maintaining mobile robot fleets, including AGVs and AMRs, often involves manual troubleshooting, inefficient maintenance processes, and fragmented asset management, leading to increased downtime and operational costs. Reactive maintenance approaches lack the real-time data insights needed for proactive issue resolution and predictive maintenance.
Solution
WAKU Platform provides a centralized software solution designed to streamline the management, maintenance, and analysis of mobile robot fleets. The platform integrates real-time device data with intelligent algorithms to automate troubleshooting, facilitate predictive maintenance, and optimize asset management. By providing a central hub for all stakeholders, including operators, technicians, service teams, and management, WAKU enables collaborative maintenance and faster responses to outages, reducing mean time to repair (MTTR) and minimizing costly downtime. The platform's features extend beyond traditional CMMS, FSM, and CSM software by incorporating machine intelligence (MI) to provide actionable insights and automate repetitive tasks.
Target Audience
The primary target audience includes service teams, operations managers, and R&D departments responsible for managing and maintaining fleets of mobile robots (AGVs, AMRs) and other automated machinery.
Features
- Integrated machine data for predictive maintenance, anomaly detection, and remote insights.
- Intelligent assistant that combines user input with historical data, knowledge base, and device data for automated troubleshooting assistance.
- Collaborative maintenance features that enable seamless know-how exchange between customers, service partners, and OEMs.
- Customer portal, support ticket system, and work order management.
- Preventive and predictive maintenance tools.
- Checklists and SOP templates.
- Asset and spare part management.
- Reporting and analytics dashboards.
- Mobile user interface.
- Resource planning and flexible integrations via API or WAKU Data Connector.