Voyce, Inc. provides Video Remote Interpretation (VRI) services for the healthcare sector, enabling real-time communication in over 240 languages and dialects, including American Sign Language. This technology addresses language barriers in medical settings, allowing patients and providers to connect with qualified interpreters in under 30 seconds, thereby improving patient understanding and care outcomes.
Funding
$300K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Language barriers in healthcare settings can lead to misunderstandings, errors in treatment, and reduced patient satisfaction. Access to qualified interpreters is often limited, resulting in delayed care and potential negative outcomes for patients with limited English proficiency (LEP). Traditional interpretation services can be slow to connect and may not always be available in the necessary languages and dialects.
Solution
Voyce provides on-demand video remote interpretation (VRI) and over-the-phone interpretation (OPI) services, connecting healthcare providers with qualified medical interpreters in over 240 languages and dialects, including American Sign Language. The platform offers rapid connection times, typically under 30 seconds, enabling real-time communication between patients and providers. Voyce integrates with existing healthcare systems, such as Epic EHR, telehealth platforms, and video conferencing solutions, streamlining workflows and improving efficiency. By providing access to medically trained interpreters who understand cultural nuances and complex terminology, Voyce ensures accurate and effective communication, leading to improved patient care and outcomes.
Target Audience
Voyce primarily serves hospitals, community health clinics, pharmacies, and other healthcare providers seeking to improve communication with patients who have limited English proficiency or who are Deaf or hard of hearing.
Features
- On-demand access to medical interpreters in over 240 languages and dialects, including ASL
- Average connection time of under 30 seconds for rapid response
- Video Remote Interpretation (VRI) and Over-the-Phone Interpretation (OPI) modalities
- Integration with Epic EHR, telehealth platforms (e.g., Teladoc, Doxy.me), and video conferencing systems (e.g., Zoom) via API
- Qualified medical interpreters with specialized training in medical terminology and cultural sensitivity
- Support for up to nine participants in a single interpretation session
- Compliant with health privacy laws and regulations, including HIPAA
- Reporting dashboard for administrators to monitor VRI activity and resource utilization