Voxology provides HIPAA‑ and SOC‑2‑compliant voice AI agents that automate patient scheduling, insurance eligibility checks, and care coordination through 24/7 multilingual conversations. The platform integrates with EHR, CRM, and practice management systems via HL7, FHIR, RESTful and GraphQL APIs to reduce front‑desk workload, lower no‑show rates, and cut administrative costs for hospitals and clinics.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare providers struggle with long hold times, high no‑show rates, and costly manual scheduling and financial clearance processes, which reduce patient satisfaction and increase operational expenses.
Solution
Voxology offers HIPAA‑ and SOC‑2‑compliant voice AI agents that operate 24/7 to handle patient scheduling, financial eligibility verification, and care coordination. The agents deliver human‑like, multilingual conversations that guide patients through appointment booking and insurance checks, improving fill rates and reducing no‑shows. Integration with major EHR, CRM, and practice management systems is achieved via HL7, FHIR, RESTful and GraphQL APIs, enabling seamless data flow and workflow automation. By automating routine front‑desk tasks, the platform lowers administrative overhead and frees staff to focus on higher‑value clinical work.
Target Audience
Primary customers are hospitals, outpatient clinics, and specialty practices that need to streamline patient intake, reduce no‑shows, and cut administrative costs.
Features
- 24/7 voice AI agents with empathetic, customizable voices supporting multiple languages
- Real‑time financial clearance and insurance verification through integrated APIs
- Direct scheduling and appointment management that syncs with EHR/CRM systems via HL7, FHIR, RESTful and GraphQL interfaces
- Proactive care‑coordination outreach for post‑visit follow‑up and treatment adherence
- Automated reduction of front‑desk call volume and manual paperwork
- Compliance with HIPAA and SOC 2 Type II security standards